Operations Support Specialist

NOTICE: This position is not covered by Social Security. Instead, SWDH employees benefit from a mandatory 401(a) retirement plan with fixed employee and employer contributions.

Are you looking for an opportunity to serve the communities of Adams, Washington, Payette, Gem, Canyon, and Owyhee counties? Do you crave a job where your work truly matters? Southwest District Health (SWDH) is recruiting for a part-time Office Specialist II (Operations Support Specialist) to join the dedicated group of public health professionals in the Division of District Operations.

Looking for a flexible part-time opportunity? This benefit-eligible position is scheduled for approximately 20 hours per week. Enjoy flexibility in your daily schedule while maintaining a consistent on-site presence Monday through Friday.

If you crave team-oriented work, purpose, and work/life balance, you'll love it here. We're shaking up the stereotype that government work is dull. At SWDH, we're disruptors and innovators, all passionately sharing the same vision: making Southwest Idaho the best place to live, work, and play. We foster a positive, inclusive workplace where everyone can thrive.

Our Vision, Mission & Values

• Vision: A Healthier Southwest Idaho
• Mission: To promote the health and wellness of those who live, work, and play in Southwest Idaho
• Values: Accountability, customer-focused, and teamwork influence the work we do and the difference we hope to make

As an Operations Support Specialist and public health employee, you will play an active role in improving the health and wellness of your community and play a key role in keeping District Operations running smoothly. You will support the purchasing, receiving, and distribution of supplies, equipment, materials, and services; coordinate fleet vehicle activities; and provide friendly, responsive customer service to staff and community members. This position also manages incoming and outgoing mail and shipping activities, coordinates daily bank deposits, and ensures materials and information reach the appropriate staff. Through strong organization, attention to detail, and a customer-focused approach, you will help support the day-to-day operations that make our work possible.

Excellent Benefits

We believe in taking care of our employees-because when you thrive, our communities thrive. SWDH offers a healthy work/life balance, a culture of collaboration and empowerment, and an excellent benefits package, including PERSI (one of the BEST RETIREMENT system available in the Nation) with a lifetime benefit!

• Part-time Medical, Dental, and Vision benefits (Employee-only PPO coverage at $163.52/month for medical/vision and $13.78/month for dental; options for family members. The High Deductible Health Plan costs $36.50/month for employee-only; options for family members.
• Life Insurance (FREE basic coverage; optional supplemental plans)
• Generous Paid Time Off (11 paid holidays, vacation, and sick leave starting immediately. (Holiday pay and accruals are prorated based on hours worked.)
• Mandatory 401(a) retirement program with 12.4% combined contributions
• Optional 401(k) and 457 Saving Plans
• Wellness Programs
• Flexible and family-supported policies, including 8 weeks paid parental leave
• Bring your canine friend to work on Fridays
• In-house fitness room and outdoor walking path
• Ongoing training opportunities
• Student Loan Forgiveness and Tuition Reimbursement!
• Easy commute with reverse traffic flow from Boise to Caldwell

Our generous benefits package significantly increases your total compensation. For a part-time Operations Support Specialist, the base pay range of $18.62 - $21.90/hour grows to an estimated total compensation value of $28.96 - $32.96/hour when benefits are included, showcasing our commitment to your well-being and professional growth.

Typical Duties:

Candidates must be able to complete the essential job functions with or without reasonable accommodation and meet all the mandatory qualifications of the position.

• Serve as the primary point of contact for the public, staff, healthcare partners, and community stakeholders by professionally answering, screening, and directing incoming calls and inquiries.

• Coordinate incoming and outgoing mail operations, including sorting, distributing, preparing mailings, maintaining postage equipment, and ensuring timely delivery and pickup.

• Provide exceptional customer service by responding to requests for information regarding Southwest District Health programs, services, facility locations, and departmental contacts.

• Facilitate daily administrative support functions, including transporting high-priority mail and district deposits, while ensuring accuracy, security, and timeliness.

• Administer fleet management activities for district vehicles, including mileage tracking, maintenance scheduling, vehicle reservations, and coordination with service vendors.

• Monitor fleet utilization and maintenance needs by maintaining vehicle records, tracking service intervals, and resolving vehicle-related concerns reported by staff.

• Manage fleet resources by maintaining fuel cards, vehicle supplies, and operational readiness to ensure staff have reliable transportation for district business.

• Coordinate receiving functions, including processing shipments, verifying deliveries against packing slips, maintaining inventory levels, and supporting procurement activities.

• Prepare and distribute routine operational reports to support organizational planning, accountability, and resource management.

Minimum Qualifications:

You must possess all the minimum qualifications listed below to qualify for this position. All required experience and/or education must be listed under the work history section of this application OR on your resume and must include a detailed explanation of your roles and responsibilities at each relevant employer.

Minimum Qualifications (MQ):

• Approximately 2-4 years of experience or equivalent education in rules of effective business English usage, spelling, punctuation, and grammar.
• Approximately 1-2 years of related work experience in the following areas:
• Using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving
• Reviewing documents for compliance with established procedures
• Using a computer to enter and retrieve information
• Answering a business telephone using knowledge of business telephone procedures and etiquette

MQ Specialty:

• Valid Driver's License
• Approximately 1-2 years of related work experience in the following areas:
• Operating a 10-key
• Using basic math skills
• Using Microsoft Word to create mass mailings and documents using columns and tables
• Using Microsoft Excel to create formulas and employing build-in calculation functions to perform complex financial, statistical or analytical calculations
• Using Microsoft Access to create, format, edit, sort, filter, print, and store data in pre-designed tables

Ideal Knowledge, Skill, and Abilities:

• Excellent customer service skills
• Some working knowledge of finance processes
• Ability to work in a team environment

Supplemental Information:

This position is not covered by Social Security. Employees do not pay Social Security taxes and will not earn credits toward Social Security retirement, disability, or survivor benefits based on earnings from this job. However, Medicare taxes will still be withheld, and these earnings will count toward Medicare eligibility.

How to Apply

Register or log in to your https://statecareers.idaho.gov/ account, locate this job announcement and select Apply. Attach your most current resume and follow the prompts to complete the exam. Hit submit. Applications will be accepted through 11:59 PM MST on the posting end date.

Need help? Check out the Candidate Guide under Candidate Resources on the State of Idaho Careers page.

Who May Apply

If you have a passion for helping others and making a positive impact in your community, we invite you to consider a rewarding career with SWDH. Applicants who meet all the listed "MQ's" and "MQ Specialties" will be considered. Applications will be screened, and only the most qualified candidates will move forward in the selection process.

We are committed to ensuring access and reasonable accommodations for individuals with disabilities. If you require accommodation at any stage of the recruitment process, please contact the Human Resource Office at 208.455.5307.

The successful candidate will have a history and background supportive of the health district's mission and will be required to complete a pre-employment drug test and a criminal history background check, including fingerprints. Additionally, SWDH participates in E‑Verify to confirm the employment eligibility of all newly hired employees. E‑Verify compares information from an employee's Form I‑9 with records from the U.S. Department of Homeland Security and the Social Security Administration to verify identity and work authorization.

SWDH is an equal opportunity employer. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and against all individuals based on race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. Preference may be given to veterans who qualify under state and federal laws and regulations.

NOTICE: Idaho's Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.

Ready to make a difference? Apply today and join a team that values innovation, collaboration, and community. Let's work together to make Southwest Idaho the healthiest place to live, work, and play!

If you have questions about this position, please contact us at:

Email: HR@swdh.id.gov

Phone: 208.455.5307