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Operations Support Specialist 2 OR 3

Los Alamos National Laboratory

Los Alamos, NM

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JOB DETAILS
SALARY
$72,800–$115,400 Per Year
SKILLS
Administrative Policies, Administrative Procedures, Administrative Skills, Adobe Product Family, Communication Skills, Configuration Management, Continuous Improvement, Corrective Action, Customer Support/Service, Data Analysis, Dental Insurance, Detail Oriented, Document Control, Documentation, Facilities Engineering, Follow Through, Laboratory, Leadership, Maintain Compliance, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, On Call, Operational Support, Operations, Operations Planning, Operations Processes, Operations Security (OPSEC), Organizational Development/Management, People Management, Performance Metrics, Problem Solving Skills, Process Development, Process Improvement, Process Management, Project Control, Project/Program Management, Records Management, Risk, Root Cause Analysis, Safety Compliance, Safety Systems, Safety Training, Security Compliance, Team Lead/Manager, Team Player, Technical/Engineering Design, Time Management, Trend Analysis, Tuition Fees, United States Citizen, Vision Plan, Writing Skills
LOCATION
Los Alamos, NM
POSTED
Today
What You Will Do

This position is open for external candidates only to apply.




This position will be filled at either the Operations Support Specialist 2/3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

The Plutonium Facilities Engineering Division is responsible for providing engineering support to aid in safe operation and modification of Laboratory's Nuclear Facilities. The successful candidate will be a member of the Project Controls Group supporting the modification team and will report to the Project Controls Team Leader. Modification provides collaborative, innovative designs to solve problems or improve safety and non-safety systems at LANL's primary plutonium facility to maintain the LANL mission. The Operations Support Specialist will be responsible for ensuring the robustness of the Configuration Management program by implementing key performance indicators for the design processes at TA-55, analyzing the effectiveness, completeness, and identifying additional corrective actions required for continuous improvement of the PFE design process. The Operations Support Specialist will also be responsible for reviewing engineering design packages, change paperwork and standalone documents for completeness and compliance with our policies and procedures. You will be expected to use personal leadership skills and effective communication to support daily operations specific functions to PFE Division, modification engineering sub-area, and throughout PFE Division as needed.

Safety and security are a primary responsibility for all Laboratory employees. Assures safety and security compliance, maintains required safety and security training, , and makes safety and security an integral part of every task, including taking the necessary steps to stop work if continuing the job is unsafe or compromises security. Provides direct support of operations in programs, facilities, or organizations that have an operational or process-based deliverable. Ensures that the process is followed through to completion with efficiency, accuracy, and with high quality, while understanding and maintaining priorities. Follows established procedures, maintains documentation such as record-keeping, budget and cost-tracking, inventory-tracking; develops documentation when necessary. Communicates and coordinates with team-members, supervisors, and other involved organizations to ensure that the deliverable will be efficiently met, obstacles are anticipated, and priorities are clearly understood. Assists with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility. Performs various administrative tasks such as procurments, travel administration, resource scheduling, as well as office and personnel support. Assists with and coordinates the review and revision of procedures, scope, and process development and improvement pertaining to organizational or facility operations.

Operations Support Specialist 2 ($72,800 - $115,400)
  • Provides issues management support for a diverse range of complex issues where analysis of data requires evaluation of identifiable factors, including the compilation, review, and assessment of data and the development of management assessments and/or recommendations.
  • Assists in developing corrective actions that accurately address apparent and root cause analysis, data analysis, project management, safety and coordination of presentations and briefings and conducting critiques.
  • Contributes to the organization's goals and objectives. Resolves a wide range of issues in creative ways.
  • Provides customer service to internal customers and external customers.
  • Networks with senior internal and external personnel in own area of expertise. Requires limited responsibility for making routine contacts on general matters outside of the immediate organization.
  • Works under limited direction; receives general instructions on new assignments. Work is evaluated upon completion to ensure objectives have been met.
Operations Support Specialist 3 ($87,800 - $143,000)
In addition to what was outlined at the lower level, at this level:
  • Provides guidance in interpreting Laboratory policies impacting organizational to ensure compliance.
  • Responsible for researching new strategies to ensure completeness of our delivered engineering documentation with minimal oversight.
  • Analyzes data output for trends and/or any deviations for ongoing assessment and ensures accuracy of metrics.
  • Provides expert level input and guidance in the development of operational and administrative policies procedures, and reports.
  • Oversees the implementation of documentation systems and ensures compliance with all applicable document control and records management activities and security/compliance implications.


What You Need

Minimum Job Requirements:
  • Knowledge of various software (Adobe, Microsoft Word/Excel, Outlook).
  • Attention to detail with high level accuracy.
  • Experience adapting to changing priorities/multiple tasks to meet customer deadlines.
  • Good oral/written skills, ability to communicate effectively.
  • Must possess strong personal leadership and teamwork skills.
  • Experience making independent decisions within areas of responsibility.
  • Must be able to operate independently and must exercise individual initiative to demonstrate successful completion of assigned tasks.
  • Experience in providing support for area walkdowns.
  • Experience using basic Microsoft Office Tools such as Word and Outlook.

Additional Job Requirements for Operations Support Specialist 3:
In addition to the requirements outlined above, qualification at the higher level requires:

  • Advanced experience with various softwares such as Adobe, Microsoft Word/Excel, Outlook, PPT, Teams, etc.
  • Must possess strong personal leadership and teamwork skills.
  • Experience making independent decisions within areas of responsibility.
  • Must be able to operate independently and must exercise individual initiative to demonstrate successful completion of assigned tasks.
  • Attention to detail with high level accuracy when reviewing technical and general engineering documents.
  • Ability/flexibility to adapt to changing priorities/multiple tasks to meet customer deadlines.

Education/Experience at lower level: Position requires a Associate's Degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.

Education/Experience at higher level: Position requires a Bachelor's Degree in a relevant field from an accredited institution and 5 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, post graduate course work may be desirable.


Desired Qualifications:
  • Active Q Clearance.

Work Environment:

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Work Schedule: Work is fully on site and will include C shift support (Friday - Monday: Day Shift). On call support will also be required. #ShiftWork

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: In your resume, please include a how you meet each of the minimum requirements and any of the desired qualifications.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China - including the special administrative regions of Hong Kong and Macau - as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2.

About the Company

L

Los Alamos National Laboratory