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Operations Support Specialist 1/2 (Part-Time)

Los Alamos National Laboratory

Los Alamos, NM(remote)

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JOB DETAILS
SALARY
$60,500–$93,600 Per Year
SKILLS
Adobe Product Family, Analysis Skills, Business Operations, Business Solutions, Communication Skills, Computer Skills, Configuration Management, Content Structure, Customer Support/Service, Customer/Client Research, DOE-Q (Top Secret Restricted Data), Dental Insurance, Editing, English Language, Follow Through, Interpersonal Skills, Interviewing Skills, Microsoft Product Family, Multimedia, Needs Assessment, Operational Support, Oracle, Problem Solving Skills, Process Management, Quality Assurance, Regulations, Research Skills, Risk, Strategic Planning, Team Lead/Manager, Training Program, Training/Teaching, Tuition Fees, United States Citizen, Vision Plan, Work From Home
LOCATION
Los Alamos, NM
POSTED
5 days ago
This position is open for external candidates only to apply.

What You Will Do

This position will be filled at either Operations Support Specialist 1 or Operations Support Specialist 2, depending on the skills of the selected candidate(s).

Come join the best and brightest minds in the world at one of the most innovative and creative multidisciplinary research institutions engaged in strategic science on behalf of national security. The work we do at Los Alamos National Laboratory (LANL) matters to our country and the world!

As a part of the New Employee Training and Workforce Development Group (WMS-1) you will be able to apply your skillsets to provide centralized coordination, training, and communication initiatives across WMS-1's various programs to benefit all Associate Laboratory Directorate for Weapons Production (ALDWP). Reporting to the WMS-1 Group Leader, you will work closely with the WMS-1 team to accomplish tasks. Day-to-day duties include working with program owners and subject matter experts, developing targeted training-related products in alignment with division standards, and meeting with key stakeholders.

Responsibilities include, but are not limited to:

  • Provide direct support to training programs that have operational deliverables.
  • Assist with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility.
  • Coordinate and communicate across various teams to understand specific requirements, obstacles, and priorities to produce quality products that can be socialized to key stakeholders.
  • Develop/provide input to strategic initiatives that captures the news and information, accomplishments, people stories, special programs and activities relevant to WMS-1 programs.
  • Ensure that processes are followed through to completion with efficiency, accuracy, and with high quality, while understanding and maintaining priorities.
  • Maintain relationships to help customers and stakeholders achieve their goals.


Salary Range:

  • Operations Support Specialist 1: $60,500 to $93,600
  • Operations Support Specialist 2: $72,800 to $115,400


The salary range listed for this position reflects full-time employment. Compensation for part-time schedules will be prorated based on the number of hours worked.

While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.

#shiftwork

What You Need

Minimum Job Requirements: Applicants must submit a comprehensive cover letter and resume reflective of relevant experience that addresses the minimum job requirements and desired qualifications of the position below for full consideration.

  • Education/Experience for Operations Support Specialist 1: Position requires an Associate's Degree in a relevant field from an accredited institution and 2 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.
  • Education/Experience for Operations Support Specialist 2: Position requires an Associate's Degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.
  • Operational Functions:
    • Basic knowledge of business activities in an operational environment, including familiarity with one or more of the following: formality of operations, compliance practices, configuration management, training and qualification, and feedback and improvement.
  • Computer Skills/Business Systems:
    • Knowledge of business and operations systems and standard software applications (i.e., Microsoft and Adobe products).
    • Ability to quickly learn and adapt to use of LANL business systems (i.e., Oracle, UTrain, etc.).
    • Familiarity with how to produce multimedia elements to enhance written products.
  • Critical Thinking:
    • Entry-level experience in conducting research, investigating alternative solutions, and recommending solutions on problems affecting facility operations and operational quality assurance.
    • Skill in analyzing customer and audience needs and determining the structure, content, and format of communication products that best meet those needs.
  • Communication:
    • Effective writing, oral, interpersonal, communication, and interviewing skills with an interest in communicating to diverse audiences.
    • Basic ability to conceptualize and communicate program requirements and detailed elements to both technical and non-technical personnel.
  • Customer Service:
    • Exceptional customer service skills and the ability to provide clear, concise support and guidance to others.
    • Ability to interact professionally with all types of personnel, including external interfaces and executive management.


Qualifications We Desire:

  • Demonstrated knowledge of English grammar and rhetoric.
  • Basic knowledge and application of the principles and practices of editing and document production.
  • Familiarity with regulatory guidance and the implementation thereof.
  • Ability to learn quickly.
  • A proactive, positive nature.
  • Experience with educational programs and/or academic institutions.
  • An active DOE Q-level clearance.


Term Appointment: This position is for a Term Appointment: hired for periods of up to a maximum of 10 years. Term employees are at-will and may be terminated at any time.

Work Location: The work location for this position is hybrid and is located in Los Alamos, New Mexico. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. This is not a Telework or Remote position. All work locations are at the discretion of management and can change at any time with appropriate notice.

Work Schedule: This position may/will require 24/7 coverage, which could/will involve working a shift/weekend schedule. Employees may be eligible for the shift differential pay when assigned by their manager. Shift/weekend assignments are at the discretion of the manager.

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support t

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

  • PPO or High-Deductible medical insurance with the same large nationwide network
  • Dental and Vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50-mile radius)
Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by applicable federal, state and local laws and regulations.

The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.

About the Company

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Los Alamos National Laboratory