Operations Support Specialist 1/2

Los Alamos National Laboratory

Los Alamos, NM

JOB DETAILS
SALARY
$60,500–$93,600 Per Year
LOCATION
Los Alamos, NM
POSTED
1 day ago
This position is open for external candidates only to apply.

What You Will Do

The Operations Specialist for Utilities & Infrastructure (UI) Division will work within the Reinvestment and Modernization (RM) Group on the Efficiency, Conservation, and Optimization (ECO) Team. UI is responsible for maintaining and operating all the Laboratory's utility systems including electric, gas, sewer, steam, water, traffic infrastructure, transit operations, and open space. UI has a strong teamwork culture, great people, and is known for high quality work. Joining the UI team offers a career opportunity to work within a strong organization while advancing your knowledge and skills in metering and electric vehicle charging in support of the greater LANL mission in science and national security.

This position will be filled at either the Operations Specialist 1 or Operations Specialist 2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Operations Specialist 1 $60,500 - $93,600

The selected candidate will be responsible for developing, coordinating, and ensuring execution of the utility metering and EV charging programs in close coordination with the assigned Integrated Project Team (IPT), system engineers, and operations staff, as well as other subject matter experts (SMEs) across LANL. The selected candidate will report to the Efficient Buildings Coordinator within the ECO Team, working closely with the Water and Energy Leads to ensure the metering and EV charging programs operate efficiently. This position will work to support DOE's national security, science, energy, and environmental management mission. We are seeking highly motivated and enthusiastic early-career candidates with strong time management, problem-solving, communication, and team-building skills. The selected candidate's responsibilities will include:

  • Operate and maintain EV charging and metering programs
  • Maintain a list of all manually read and automatically read meters and update as needed
  • Ensure all automatic meters are reporting accurately and troubleshoot for possible issues
  • Ensure all metering data is collected within the metering dashboard and updated each month
  • Point of contact (POC) for all metering and EV charging related questions and concerns
  • Assists in the development of plans for and direction of implementation of the metering program and EV charging infrastructure
  • Support the project manager and team assigned to the installation of new EV charging stations
  • Performs routine facility or area walk-downs, procedure reviews, inspections, and/or evaluations to ensure the safe and efficient operation of the metering and EV charging programs
  • Assists in preliminary inquiries and information gathering into abnormal metering or EV charging events and occurrences and the development, implementation, and documentation of corrective actions for identified systems and equipment deficiencies and failures
  • Documents and integrates responses and remedial recommendations for the metering and EV charging programs
  • Works with experienced IPT professionals and SME's to ensure the continued progress of the metering and EV charging programs
  • Assists in outward facing communications about metering and EV charging project status and risk to management or DOE stakeholders
  • Coordinate and communicate project/program status in the form of presentations, verbal updates, and written reports
  • Assist with or oversee asset management activities, including tracking, maintaining, and optimizing physical and digital assets as needed within the metering/EV programs
  • Works to assure safety and security compliance, making safety and security an integral part of every task
  • Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment
Operations Specialist 2 $72,800 - $115,400

In addition to what was outlined at the lower level, at this level the Operation Specialist will perform all the described tasks but will also be asked to:

  • Work to advance the metering and EV charging programs by streamlining processes and procedures and keeping up to date on technologies related to both in order to maximize efficiency
  • Create Facility Service Requests (FSR) for meters that are not working properly and follow up with the proper organizations to ensure timely maintenance
  • Perform periodic reviews and assessments to ensure metering and EV charging systems are operating properly and are being maintained within required limits
  • Ensuring adherence to scope, schedule, budget, and compliance for projects within the metering and EV charging programs
  • Performs diverse support or program functions in conjunction with or in support of operational programs compliance, cost and budget, planning and scheduling, training, special projects, or related areas
  • Prepares, reviews and authorizes work release on facility work packages and related work control processes in support of operations, maintenance, and project work evolutions associated with the daily operations of the metering and EV charging programs
  • Functions as Point of Contact for all programmatic equipment operations and maintenance
  • Coordinates equipment shutdowns, upgrades, return to service, and/or installations
  • Functions in an array of contingency coordinator roles in support of operations




What You Need

Minimum Job Requirements:



Knowledge and Expertise: Experience with metering and EV charging a plus. Knowledge of ChargePoint, Power Monitoring Expert, and Schnieder products.

Organizational Skills: Ability to work effectively and calmly under pressure of deadlines, changing priorities, taking initiative and assuming responsibility to organize, prioritize and follow multiple tasks to completion. Ability to troubleshoot or independently solve problems.

Collaboration: Ability to nurture effective internal and external relationships.

Relationship Management: Ability to work independently and as a contributing member of a team, and ability to interact effectively with all levels of personnel, building trust, gaining consensus, and resolving conflicts. Excellent oral, written, and interpersonal communication skills.

Technology: Proficient using Microsoft Office Suite. Ability to interpret various mechanical and electrical documents, blueprints, drawings, and schematics.

Education/Experience at Operations Support Specialist 1: Position requires an Associates Degree in a relevant field and two years of relevant experience or , an equivalent combination of education and experience directly related to the occupation.

Education/Experience at Operations Support Specialist 2: Position requires a Associate's Degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

  • Knowledge/understanding of utility metering
  • Knowledge/understanding of EV charging
  • Knowledge/understanding of regulatory and laboratory design requirements
  • Experience working with external entities including NNSA and other DOE laboratories
  • An understanding of the Laboratory organizational structure
  • A thorough understanding of the Laboratory's utility systems and operational requirements


Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China - including the special administrative regions of Hong Kong and Macau - as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)


Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2.

About the Company

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Los Alamos National Laboratory