Operations Supervisor

CHEP

Scarborough, ME

JOB DETAILS
SKILLS
Best Practices, Business Model, Coaching, Communication Skills, Communication Systems, Continuous Improvement, Cost Effectiveness Analysis, Email Technology, Employee Relations, English Language, Environmental Impact, Leadership, Maintain Compliance, Manufacturing, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Word, Onboarding, Operations Management, Organizational Skills, Pallet Jack, Performance Analysis, Performance Management, Performance Tuning/Optimization, Plant Management, Problem Solving Skills, Process Improvement, Production Systems, Quality Metrics, Safety Compliance, Safety Standards, Safety Training, Safety/Work Safety, Staff Development, Staff Motivation, Sustainability, Team Building, Team Lead/Manager, Warehousing, Willing to Travel, Workplace Issues
LOCATION
Scarborough, ME
POSTED
Today

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

  • Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
  • Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
  • Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
  • Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
  • Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
  • Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
  • Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Role Scope and Complexity

The 3rd Shift Supervisor is responsible for overseeing a team of approximately 25–30 production employees during the overnight shift (10:00 PM – 8:00 AM). This role involves leading day-to-day pallet repair operations, ensuring safety, quality, and productivity standards are met, and supporting a growing, developing workforce that includes several new employees. The supervisor is expected to balance operational execution with employee coaching, performance management, and continuous improvement in a fast-paced production environment.

Schedule, Travel, and Language Requirements

  • Shift: 3rd Shift, 10:00 PM – 8:00 AM
  • Travel: No travel required
  • Languages: English required. French and Portuguese are not required but are considered a strong asset, as they support effective communication within a diverse workforce.

Key Projects and Focus (First 12 Months)

During the initial year, the post holder will play a key role in:

  • Developing and stabilizing a budding pallet repair crew with a high proportion of new hires
  • Establishing consistent work practices and reinforcing safety, quality, and productivity expectations
  • Supporting onboarding, training, and skill development for new employees
  • Building team engagement and accountability through positive, hands-on leadership
  • Partnering with operations leadership on workforce growth, performance tracking, and continuous improvement initiatives

Required Qualifications and Technical Skills

  • Prior experience leading teams in a manufacturing, warehouse, or industrial environment preferred
  • Demonstrated ability to lead, coach, and motivate employees, particularly in a production setting
  • Microsoft Office skills preferred, including basic use of Excel, Word, and email systems for reporting and communication
  • Strong organizational, problem-solving, and communication skills
  • Commitment to workplace safety, quality standards, and employee development

Team and Role Culture

This position supports a team that is actively growing and evolving. Success in the role requires a positive leadership approach, patience in developing new employees, and a willingness to be visible and engaged on the production floor. The 3rd Shift Supervisor is a key contributor to building a stable, high-performing overnight operation while reinforcing a respectful and safety-focused work culture.

Remote Type

Not Remote

Skills to succeed in the role

Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

About the Company

C

CHEP

CHEP gestisce, mantiene, trasporta e fornisce oltre 300 milioni di prodotti per i propri clienti. I nostri pallet, contenitori, imballaggi riutilizzabili in plastica (RCP), bidoni, vassoi ed espositori di altissima qualità contribuiscono alla costruzione, alla movimentazione e al trasporto di carichi di prodotti più efficienti e sostenibili. I prodotti e i servizi CHEP svolgono un ruolo essenziale in ogni passaggio e per qualsiasi partner commerciale della filiera produttiva. 

Il miglioramento della supply chain consiste in una continua ricerca condivisa dalle imprese di tutto il mondo.

I prodotti e le soluzioni proposte vi permetteranno di soddisfare i vostri obiettivi di redditività e sostenibilità senza dover scendere a compromessi. Gestiamo, manteniamo, trasportiamo e forniamo oltre 300 milioni di prodotti, condivise e riutilizzate da agricoltori, produttori, distributori e rivenditori.

Da oltre sessant’anni, offriamo ai gestori delle supply chain l’opportunità di impiegare prodotti di qualità superiore, entrare in contatto con più partner commerciali, ridurre i trasporti e gli sprechi, impiegare una quantità inferiore di risorse naturali, ridurre gli inventari e approfittare dei vantaggi in materia di efficienza offerti dalla standardizzazione.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Transport and Storage - Materials
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, Concierge Services, Stock Options, Employee Events, Transportation Allowance, Work From Home, On Site Cafeteria
FOUNDED
1949