Operations Supervisor, Industrial

As an Operations Supervisor, you'll lead on-the-ground operations that ensure Kodiak's autonomous fleet runs safely, efficiently, and reliably. You will oversee day-to-day execution of missions, manage on-site staff and assets, and serve as the critical link between Operations, Engineering, and our customers. This role is hands-on and highly dynamic requiring leadership, technical awareness, and a relentless focus on uptime, safety, and customer satisfaction.

If you thrive in complex, fast-moving environments, love solving high-impact problems, and want to be at the frontlines of an industry-defining transformation, this role is for you.

What You'll Do

• Oversee daily operations to ensure uptime meets or exceeds KPI targets.
• Lead shift execution: assign tasks, monitor coverage, and dynamically adjust resources as conditions evolve.
• Manage scheduling, shift assignments, and coverage planning to maintain continuous rescue readiness.
• Enforce SOPs, checklists, and safety standards to maintain a consistent, compliant operation.
• Manage incident response, ensuring rapid, safe, and effective resolution with proper documentation.
• Participate in staffing management to include; interviewing, extending offers and exit discussions.
• Support customer engagement and communication—aligning operational plans with customer expectations.
• Track key shift metrics and maintain detailed logs and end-of-shift reports.
• Coach, mentor, and hold team members accountable for performance and adherence to operational standards.
• Partner cross-functionally with Ops Center, Field Techs, and Integration teams to remove blockers and optimize workflows.

What We're Looking For

Experience:

• 4+ years in commercial operations, industrial operations, transportation, or logistics leadership (autonomous or fleet experience preferred).
• Proven ability to manage 24/7 shift-based teams and maintain operational readiness under changing conditions.

Background:

• Strong understanding of fleet management, dispatch coordination, or field operations.
• Experience enforcing SOPs, safety protocols, and compliance frameworks.

Industry Knowledge:

• Familiarity with transportation, autonomous vehicle operations, or logistics environments.
• Understanding of FMCSA regulations, driver hours-of-service, and field safety standards.

Strong Communicator:

• Able to clearly and succinctly communicate in high-pressure environments especially over radio and during incident response.
• Capable of translating complex operational needs into actionable updates for both internal teams and customers.

Leadership Mindset:

• Leads with calm, confident decision-making under pressure, setting clear expectations and coaching the team toward accountability and performance.
• Proactively identifies inefficiencies and drives continuous improvement in safety, process, and operational excellence.

Why Join Kodiak?

At Kodiak, you'll work at the forefront of autonomous trucking, helping shape safety and compliance frameworks that will define the industry. Your work will directly contribute to real-world deployments, regulatory readiness, and the safe scaling of breakthrough technology. Join us in creating the foundation that will make autonomous trucking not only possible, but trusted and safe at scale.

What we offer:

• Competitive compensation package including equity and biannual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
• Flexible PTO and generous parental leave policies
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)