Job Title:
Operations SupervisorDepartment:
Denver COJob Status:
ExemptCompensation:
Direct Reports:
YesCOMPANY OVERVIEW
CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!
JOB SUMMARY
CCFS is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you’ll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture.
Operation Supervisors are responsible for the safety, quality, and productivity of assigned dock operations. You'll coordinate with operations leaders system-wide to determine and implement line haul load patterns and schedules, and oversee unloading, staging, and loading procedures to minimize freight damage, maximize load quality and capacity, and promote on-time delivery. You'll also ensure the safety of all equipment, fleet, and facilities — and correct deficiencies as they arise. We're looking for someone who knows LTL freight from the ground up, takes ownership of their shift, and can develop a team while keeping freight moving safely and on time.
SHIFT: Monday-Friday, 3am start time
PAY: $80,000-$90,000/year Depends on Experience, Knowledge of the Transportation Industry
ESSENTIAL JOB DUTIES
Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight
Develops dock door assignment, staging, and yard management plan to support operations in cooperation with the service center manager and other operations supervisors.
Supervise freight handlers, oversee the hiring, training, scheduling, and disciplinary actions
Educate employees on company procedures and policies
Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues
Coordinate with personnel to maintain and repair company equipment
Monitors misrouted and damaged shipments to determine root cause and implement corrective action.
Work with customers to resolve freight issues
Responsible for overseeing the quality handling of paperwork
Able to carry out the job duties of positions supervised to ensure customer service expectations are met
MINIMUM REQUIREMENTS
Two years of LTL freight experience.
Two years of supervisory experience.
Forklift certification or demonstrated proficiency
Yard truck/spotter experience preferred
Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
Extensive knowledge of the principles, procedures, and best practices in the industry
Knowledge of DOT and OSHA regulations preferred
At least 21 years of age
This position requires successful completion of a pre-employment skills assessment.
BENEFITS
Medical, Dental, Vision, and Life Insurance
PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
401k Retirement Plan
Biweekly Pay
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