Operations Specialist Drone Delivery Support

Operations Specialist – Drone Delivery Support
Location: Mesquite, TX (Dallas Metro Area)
Duration: 6 Months
Pay Rate: $20/hr
Work Schedule: Standard Business Hours
Work Arrangement: On-site (No Remote Option)
Position Overview
As an Operations Specialist, you will play a critical role in supporting daily drone delivery operations. This is a hands-on operational role that ensures food orders are accurately transported, prepared, and loaded for drone delivery.
Important: This position does not involve flying drones. Candidates must use their own reliable vehicle to transport food orders from local merchants to the drone launch site.
Key Responsibilities
Order Transportation & Logistics

• Pick up prepared food orders from assigned restaurant partners.
• Transport orders safely and efficiently to designated drone launch sites using a personal vehicle.
• Verify order accuracy and maintain food quality during transport.

• Prepare and load customer orders into drones according to operational procedures.
• Follow established safety and quality standards during all loading activities.
• Assist with day-to-day site operations in a dynamic testing environment.

• Monitor workflows and identify opportunities for process improvement.
• Report operational issues, observations, and recommendations to engineering and operations teams.
• Maintain organized work areas and ensure operational readiness.

• Work closely with operators, engineers, and cross-functional teams.
• Support a culture of accountability, reliability, and continuous improvement.
• Adapt quickly to changing processes and operational requirements.

• Provide clear and timely feedback regarding operational performance.
• Represent the organization professionally when interacting with merchants and community members.
• Serve as a reliable point of communication between site operations and support teams.

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Reliable personal vehicle available for daily work activities.
• Ability to pass Motor Vehicle Record (MVR) review.
• Ability to sign and comply with a Non-Disclosure Agreement (NDA).
• Strong attention to detail and commitment to safety.
• Excellent communication and interpersonal skills.
• Dependable, punctual, and self-motivated.
• Comfortable working outdoors in varying weather conditions.
• Ability to stand, walk, bend, and perform physical tasks throughout the workday.

• Experience in logistics, delivery operations, warehouse operations, retail, hospitality, food service, or field operations.
• Experience following standard operating procedures and safety guidelines.
• Familiarity with technology-enabled operations or emerging technologies.

• How autonomous drone delivery systems operate in real-world environments.
• Best practices in last-mile logistics and operational excellence.
• Cross-functional collaboration with engineering, operations, and leadership teams.
• Process improvement and quality control methodologies in a rapidly evolving technology environment.

• On-site work required in Mesquite, TX.
• Personal vehicle required for transporting orders.
• Standard business-hour availability.
• Compliance with all safety, operational, and confidentiality requirements.

1. Identifiers, such as name, address, and email address.
2. Professional and Employment-Related Information, such as resume, work history, education, and qualifications.
3. Information Voluntarily Provided by You in connection with the recruiting and pre-offer process.
4. Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth.

Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations.
Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
For information about our privacy practices, please review our Privacy Policy at: https://prideglobal.com/privacy-policy
If you do not consent to the collection of such personal information, please advise us immediately in writing at

datasecurity@prideglobal.com