This role focuses on ensuring exceptional client service by proactively addressing challenges and performing tasks accurately with a positive attitude.
Key responsibilities include coordinating supply chain activities, forecasting demand, monitoring performance metrics, analyzing customer needs, negotiating with suppliers, implementing processes, and managing supplier performance and logistics.
Work activities involve utilizing systems and reports, tracking shipments, updating routing information, and supporting carrier claims.
Qualifications require 1-3 years of logistics or warehouse experience, industry education or certification, and knowledge of transportation, customer service, and safety protocols.
Skills emphasized include active listening, critical thinking, negotiation, problem solving, and time management, supported by abilities in communication, reasoning, and technology tools such as ERP, WMS, CRM, and logistics software.