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Operations Shift Manager, Amazon Logistic

Amazon

Kewdale, WA

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JOB DETAILS
SKILLS
Coaching, Continuous Improvement, Finance, Health Maintenance, Human Resources, International Operations, Logistics, Logistics Management, Loss Prevention, Mentoring, Operations Management, Order Delivery, People Management, Performance Management, Quality Assurance, Reconciliation, Safety Engineering, Safety Standards, Safety/Work Safety, Team Lead/Manager
LOCATION
Kewdale, WA
POSTED
30+ days ago
Description Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself on maintaining the highest levels of safety, quality, attendance, and performance? As a Delivery Operations Shift Manager, you will play a key role in meeting our customer expectations, ensuring orders are delivered at the right time and location. You will be an inspiring leader in one of our Delivery Stations, working to continuously improve the efficiency of delivery processes. This ensures that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. Please note: The shift pattern is 4 days on and 3 days off, so flexibility is a must as the site operates across 7 days. Working hours: 12:00 midday to 10:00 pm. Key job responsibilities - You'll support, mentor, and motivate your hourly workforce. - You'll maintain Health and Safety standards, while promoting a Health and Safety culture on-site. - You'll collaborate with all support teams including ACES, Finance, Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives. - You'll stand and walk for up to 10 hours during shifts. - You'll lead a large team of Associates. A day in the life Guiding by example, you'll be responsible for the training and integration of your team, to progressively improve progress. The role is rewarding and impactful, as you strive for excellence together with the team you supervise. You'll exercise sound judgement, making sure progress and targets are realistic and achievable. The impact you have, within one of the world's biggest, most innovative companies, won't go unnoticed. With us, you have a hand in creating the future of operations and logistics. About the team Our World-Wide Operations network delivers millions of packages and smiles to Amazon customers every day. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Basic Qualifications - 1+ years of employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications - Solid experience in a logistics environment - experience of leading leaders Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles