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Operations / Sales / Training Manager

Drybar Shops

Tucson, AZ

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JOB DETAILS
SKILLS
Communication Skills, Cosmetology, Customer Escalations, Customer Experience, Customer Support/Service, Event Management, Hair Styling, High School Diploma, Identify Issues, Interpersonal Skills, Leadership, Operations Management, Organizational Skills, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Restaurant, Retail, Sales, Sales Management, Sales Operations, Set Goals, Social Media, Trademarks, Writing Skills
LOCATION
Tucson, AZ
POSTED
2 days ago
Overview

Great opportunity for growth and Career Advancement!

Looking for an Operations & Training Lead position with growth opportunities in the beauty / cosmetology industry? Drybar Shops® is looking for a sales manager / operations manager to oversee salon and csutomer operations. At Drybar®, our philosophy is simple: Focus on one thing and be the best at it. For us that's blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

Drybar is a fun, fast-paced, and most important, team focused environment. The Drybar Shop Operations & Training Lead position is a critical role. The Lead upholds Drybar standards, leads the client experience and helps streamline shop operations. In addition, the Lead Role will help build local business partnerships, oversee shop collaborations, help set sales goals for the team, coordinate membership sales and retention including handling escalations, coordinate group events, and execute the shop's social media calendar. Ideally, if the candidate has a background in Cosmetology (highly preferred, but not required), they would also be in charge of new stylist training when we are onboarding a new class of stylists and also taking on a stylist schedule as needed. This role is an incredible opportunity to begin refining your leadership capabilities with a growing brand! It's the chance to take your career to new heights!

Drybar Shops® Lead Benefits:
  • Competitive pay and sales/operations goal based bonuses
  • Commissions on membership and product sales
  • Free employee blowouts Sunday - Wednesday
  • 40% off all Drybar products, tools and accessories
Manager Qualifications
  • High School Diploma or Equivalent
  • Experience and proven track record in sales and exceptional customer service including but not limited to experience as a sales manager, operations manager, and/or general salon manager.
  • Cosmetology license / hair stylist experience a plus
  • Minimum of One (1) Years of Experience in a fast paced retail, restaurant, beauty, or hospitality setting preferred.
  • Supprt the implementation of structure, policies, and procedures.
  • Committment to Customer Service Excellence
  • Ability to identify and problem solve, set expectations, goals
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • Competent motivator and ability to upskill team in the arease of sales and customer sevice as needed

Apply today to see if the Drybar Shops® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Legal Disclaimer

©2023 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

About the Company

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Drybar Shops