Analysis Skills, Billing, Budgeting, Business Process Management, Coaching, Contract Review, Corporate Policies, Cost Control, Cost Estimates, Cross-Functional, Customer Satisfaction, Customer Support/Service, Dental Insurance, Financial Analysis, Leadership, Management Reporting, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Operations Management, Operations Planning, Operations Processes, Organizational Skills, Performance Analysis, Performance Metrics, Performance Reviews, Project Development, Project Execution, Project/Program Management, Quality Control, Regulations, Safety/Work Safety, Servant leadership, Vision Plan
LOCATION
Corona, CA
POSTED
2 days ago
Stone Security, a BearCom company, is a leading company in security integration dedicated to providing top-notch services and products to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
As an Operations Manager, you will manage overall operations and be responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the branch. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with companys policies and applicable laws.
Qualifications
Demonstrated passion for delivering industry-leading customer service
Proven leadership capabilities with a strong focus on developing and empowering team members
Solid experience in project management with strong organizational and execution skills
Servant leadership mindset - actively mentors, guides, and supports growth within the project team
Strong financial and analytical skills, including budgeting and cost control
Proficiency in Microsoft Office Suite: Outlook, Project, Excel, Word, and PowerPoint
Experience: 3-5 years in operations, service, field, or project management within the security industry
Prior experience in a security project management role required
Responsibilities
Oversee and manage all phases of branch project operations, including operations planning, proposal reviews, team performance reviews, and performance metrics
Lead and support the development of Project Managers through coaching, training, and performance evaluations
Ensure a high level of customer satisfaction across all completed installations
Maintain full accountability for project execution, including cost control (estimated vs. actual), contract review, team and subcontractor supervision, scheduling, and invoicing,
Collaborate with cross-functional teams to ensure project goals and timelines are met efficiently
Perform additional duties as assigned by the General Manager
Benefits:
Stone wants to elevate your professional growth! We value investing in developing our team members and advancing your technical capabilities. Stone can provide extensive on-the-job training and covers all fees associated with most professional certifications.
You'll also receive:
Highly Competitive Compensation
Medical, Dental, and Vision Insurance
Company-Paid Life and Short-Term Disability
Paid Holidays
Generous Paid Time Off
Matching 401k Plan
Employee Referral Bonus
Tuition Reimbursement
Stone, a BearCom Company, is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.
Applying for a job with BearCom is always free. Job seekers will never be charged a fee to apply