Castilla Orthodontics and Enhance Oral Surgery is looking for an organized, proactive, and detail-oriented Operations Manager to keep our two offices running smoothly and efficiently. This role is perfect for someone who thrives in a fast-paced, collaborative environment and loves bringing structure, consistency, and positive energy to the workplace.
Our systems and processes are already in place—now we need someone who can execute them flawlessly, maintain high standards, and ensure both offices operate seamlessly day-to-day.
Responsibilities:
Oversee daily operations across two office locations, ensuring everything runs efficiently and consistently
Execute and maintain established processes, systems, and workflows with a high level of accuracy and reliability
Manage office logistics including supplies, vendors, facilities coordination, and workspace organization
Serve as the go-to person for employees, helping create a positive, engaging, and well-supported office experience
Coordinate office events, team activities, and culture-building initiatives across both locations
Support marketing initiatives by coordinating campaigns, organizing materials, and tracking basic performance metrics
Own inbound sales lead follow-up, ensuring timely outreach, qualification, and proper handoff to the sales team
Maintain and update CRM systems with accurate lead tracking, notes, and follow-up activities
Partner with leadership to support operational needs and continuously improve office efficiency
Troubleshoot issues quickly and proactively, ensuring minimal disruption to the team
Qualifications:
Consistent track record of execution with exceptional attention to detail and follow-through
Strong operatons and management experience in an office environment
Exception experience managing multiple priorities
Highly organized with a structured, process-oriented mindset
Comfortable supporting marketing coordination and sales lead follow-up
Bilingual in Spanish and English preferred
Positive, can-do attitude with a focus on creating a fun and welcoming environment
Excellent communication and interpersonal skills
Be a key part of creating an engaging, high-energy workplace culture
Gain exposure to both operations and revenue-driving functions (marketing & sales)