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Operations Manager

WEFIX-APPLIANCE LLC

Saint Petersburg, FL

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Business Operations, Communication Skills, Cross-Functional, Customer Satisfaction, Leadership, Maintenance - Appliances, Operational Support, Operations Management, Organizational Skills, People Management, Performance Metrics, Reporting Skills, Technical Support, Top Sales Rep
LOCATION
Saint Petersburg, FL
POSTED
3 days ago
EMPLOYER: WEFIX-APPLIANCE LLC

Job site: ST PETERSBURG, FL

JOB DESCRIPTION:
Operations Manager: manage day-to-day business operations of an appliance repair company; optimize workflows between technicians, dispatch, and support teams; drive customer satisfaction and resolve service bottlenecks; maintain technician roster + records; track productivity/quality KPIs and produce monthly reports; ensure technicians are properly equipped (tools, equipment, uniforms) and compliant for field work; partner cross-functionally with HR, Quality, Operations, and Tech Support on performance, retention, and process compliance; build motivation/recognition programs to retain top performers
Requirements: bachelor’s degree, two years leadership experience; strong process + KPI mindset; comfortable with reporting and analytics; excellent communication and people management skills, organized, proactive, able to operate in a fast-paced environment, ability to work long hours, weekends and holidays.

TO APPLY: Send résumé to: WEFIX-APPLIANCE LLC, 2530 22ND ST N, ST PETERSBURG, FL 33713.

About the Company

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WEFIX-APPLIANCE LLC

INDUSTRY
Other/Not Classified