Coaching, Communication Skills, Construction, Continuous Improvement, Customer Experience, Customer Satisfaction, Customer Support/Service, Driver's License, Entrepreneurship, Health Insurance, High School Diploma, Installation Guide, Leadership, Manufacturing, Operations, Operations Management, Operations Planning, Organizational Skills, Partner Sales, Performance Reviews, Production Schedule, Profit & Loss, Quality Management, Regional Sales, Safety/Work Safety, Sales, Sales Management, Standard Operating Procedures (SOP), Team Building, Team Player, Vision Plan
LOCATION
Milwaukee, WI
POSTED
5 days ago
Operations Manager – Milwaukee Market
Location: Milwaukee, WI (Must live in Milwaukee or surrounding areas)
Compensation: $65,000–$75,000 Base Salary
On-Target Earnings (OTE): $85,000–$110,000+
Schedule: Full-Time
Join the TORQ Team
TORQ Coatings is expanding into Wisconsin, and we're looking for an entrepreneurial leader to launch and grow our Milwaukee operation.
This is more than an Operations Manager role; it's an opportunity to build a market, develop a team, and make a lasting impact on a rapidly growing company.
Position Summary
The Operations Manager will oversee daily operations, hire and develop installation crews, ensure exceptional customer experiences, and establish operational excellence for the Milwaukee market. You'll partner closely with Sales while leading production, quality, scheduling, and customer satisfaction.
Key Responsibilities
Operations Leadership
Launch and manage the Milwaukee operation
Lead daily production and scheduling
Oversee quality, safety, and profitability
Develop operational systems and SOPs
Leadership & Team Development
Recruit, hire, and onboard field employees
Coach and develop high-performing teams
Conduct performance reviews and accountability meetings
Customer Experience
Meet with homeowners to resolve concerns
Conduct job site inspections and final walkthroughs
Oversee warranty and service work
Sales Partnership
Partner with the Regional Sales Manager
Support customer consultations and ride-alongs
Ensure seamless communication between sales and production
Qualifications
Required
High school diploma or equivalent
3–7+ years of leadership experience
Experience leading field operations or production teams
Strong organizational and communication skills
Valid driver's license
Preferred
Construction, manufacturing, or home services experience
Sales leadership experience
Experience launching new operations
Compensation
$65,000–$75,000 Base Salary
Quarterly Performance Bonus
OTE: $85,000–$110,000+
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off (PTO)
Leadership Training
Career Advancement
Company Technology Provided
TORQ Values
Ownership – We take responsibility and do the right thing.
Accountability – We hold ourselves and each other to a high standard.
Continuous Improvement – We are always learning and getting better.
Teamwork – We succeed together.
Customer First – We deliver an exceptional experience every time.
Apply today and help build the future of TORQ Coatings.
Equal Opportunity Employer
TORQ Coatings is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to any protected status under applicable law.