Administrative Skills, Automotive Repair and Maintenance, Coaching, Communication Skills, Contract Requirements, Corporate Policies, Driver's License, Fleet Management, Leadership, Legal, Maintain Compliance, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, OEM (Original Equipment Manufacturer), OSHA, Onboarding, Operations Management, Payroll Administration, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Productivity Management, Regulatory Compliance, Team Lead/Manager, Willing to Travel, Worker's Compensation, Writing Skills
Position: Operations Manager
Client: Honda
Location: Marysville, OH
Reports To: Director, OEM Fleet Management
Description
The Operations Manager position will manage the day-to-day functionality of the Honda Service Centers in Marysville, Raymond and Anna, OH.
Essential Job Functions:
Overall day-to-day oversight and management responsibility for the Automotive Service Center(s) at the Honda Marysville, Raymond & Honda Anna Manufacturing plants, duties including, but not limited to:
- Direct leadership of all departmental Managers across the Account
- Maintain a professional approach to problem solving while supporting and enabling contractual obligations to the client
- Point-of-contact liaison with the on-site Honda client
- With the assistance of the H.R. Team and departmental Managers, responsible for selection and onboarding of new Team Members and internal promotions
- Proactively identify and correct unsafe conditions, work processes, and behaviors
- Ensure compliance with all applicable regulatory agencies and company policies and procedures
- Responsible for all Team Member coaching, counseling and discipline in coordination with departmental Managers and Team Leaders
- Responsible for Payroll Administration in coordination with the H.R. Manager of Payroll and Benefits
- Ensure that all supervisors understand how their work relates to the customers' business objectives
- Main on-site point of contact for all Workers Compensation, OSHA and legal compliance matters
- Lead on Honda Client Monthly and Quarterly Reviews
- Responsible for crafting and maintaining a positive work culture for account associates with a focus toward professionalism at the forefront
- Execute processes to track and record value delivered to the customer
- Leads the development and execution of team training initiatives to build capability, improve performance, and ensure consistent adherence to operational expectations
Requirements:
- 4-5 years of experience managing/leading a Team required
- 2-3 years previous automotive repair experience is a distinct plus
- Intermediate to advanced MS Office Suite skills (Word, Excel, Power Point, etc.) some proprietary systems helpful
- Professional verbal and written communication skills
- Must have valid driver’s license
- Be able to hold regular, predictable, attendance
- Willingness to travel as necessary, work the required schedule, and work at the specific location required
Lifting Requirements: 5 – 40 lbs.
Physical Requirements: Requires a low to moderate level of physical activity