Operations Manager

Operations Manager - PC Systems

Reports To: Manufacturing VP

Job Class: Full-Time Salaried, Exempt

Location: Onsite, Los Angeles, CA

About the Role

We are seeking a motivated and detail-oriented Operations Manager to oversee and manage our PC Systems contract manufacturing Operations in the Los Angeles area. This role is responsible for managing day-to-day contract manufacturing performance, coordinating cross-functional resources, and ensuring the seamless execution of PC systems programs from build readiness, assembly, and integration testing through finished goods. The ideal candidate is a strong communicator and problem-solver who thrives in a collaborative environment and has a solid foundation in PC systems operations and program management.

Key Responsibilities

• Manage and oversee the PC Systems Contract Manager and associated operations team, ensuring program goals, timelines, and quality standards are consistently met.
• Lead day-to-day operational activities related to PC systems assembly, configuration, testing, and fulfillment processes.
• Serve as the primary operational liaison between supply chain planning, channel marketing, and engineering/technical teams to identify and resolve issues proactively.
• Develop and maintain operational workflows, SOPs, and program documentation to drive efficiency and consistency.
• Monitor contract manufacturing performance metrics and KPIs. Provide regular reporting and status updates to senior leadership.
• Drive continuous improvement initiatives across operational processes, reducing cycle times, minimizing yield losses or fulfillment errors.
• Coordinate with procurement and supply chain teams to ensure component availability and manage inventory levels to support production schedules.
• Collaborate with Procurement, Engineering, QA, IT, Finance and Logistics teams to support New Product Introduction (NPI) and to ensure alignment and coordination with 3rd party contract manufacturers.
• Manage vendor and partner relationships as applicable to the PC systems contract manufacturing programs.
• Identify risks and escalate issues with proposed solutions in a timely manner.
• Oversee Made to Order OPC Systems change orders and cancellations.

Required Qualifications

• A Bachelor's degree in Business, Operations, Supply Chain, Engineering, or 5-10 yrs equivalent practical experience in operations, manufacturing, program management, or a related role within the PC systems or consumer electronics industry.
• Experience working cross-functionally with supply chain, engineering, and/or marketing teams to resolve operational issues.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent verbal and written communication skills with the ability to interface effectively with technical and non-technical stakeholders.
• Comfortable working with operational tools and systems; experience with ERP/MRP platforms a plus but not required.
• Knowledge of product lifecycle management (PLM) and NPI (New Product Introduction) processes.
• Hands-on experience with PC systems operations including assembly, configuration, testing, and/or fulfillment processes a plus
• Must be able to work fully onsite in the Los Angeles, CA area.

Core Competencies

• Cross-functional collaboration and stakeholder management
• Problem-solving and root cause analysis
• Contract manufacturing and vendor performance management
• Data-driven decision making and reporting
• Process improvement and operational excellence

For roles that are based at our headquarters in Milpitas, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future.

Annual Salary Range $125,000-$170,000 USD