The Operations Manager is responsible for the direct oversight of ABM shift supervisors, lead workers and front-line employees supporting various scopes of work at a manufacturing facility. Specific responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training and support personnel, customer relations, and special project work as requested. The Operations Manager is further responsible for ensuring that productivity levels and customer service requirements are being met and that supervisor, leads and frontline employees are complying with all safety, quality and compliance standards established by the company, by our client and by regulatory authorities. This position reports directly to the Site Manager.
Pay: $105,000 annually
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Annual Benefits-Staff and Management
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
Additional Duties:
Daily overview of payroll
Weekly timely submittal of payroll
Consumable inventory to ensure customer required Par levels are maintained
Site quality and Swop inspection to ensure a safety work environment.
Responsible for administering and/or implementing policies, systems, programs, processes, procedures and/or plans for all on-site operations
Maintains staff by working with HR to recruit, select, and train employees; ensures a safe and secure work environment and develops personal growth opportunities.
Establish and maintain effective lines of communication with the client and other personnel to ascertain that their needs and requirements related to the contract are being satisfied.
Comply with all safety and security procedures established by the company, by our clients and by regulatory authorities.
Contributes to the overall success of the department by performing other essential duties and responsibilities as assigned
Enforces ABM rules and policies regarding employee conduct by advising personnel of the company's rules and policies, issuing verbal warnings and written reprimands for violations, and recommending progressive disciplinary action to the immediate supervisor as appropriate.
Promotes positive employer / employee / customer relationships and interactions.
Implements employee training and skill enhancement programs and provides structured employee disciplinary procedures.
Delivers world class training programs that ensure team members remain attentive to job duties
Analyzes and resolves quality and customer service problems, identifies trends and recommends opportunities for program improvements
Effectively coaches, counsels, and disciplines employees under ABM direction,
Sets a positive and professional example for the workforce.
Review payroll daily to ensure employee clock ins are accurate and submit WFM's should there be any exceptions and well to manage any short punches that could potentially put us over budget and unprofitable.
Manage our weekly hours to make sure we are staying within the parameters of our budget.
Operational supplies will be ordered 1x monthly unless an urgent or an ad hoc project requires additional supplies.
Ensure our equipment is being maintained to ensure ABM employees have all the tools needed to conduct their daily duties.
Job duties may be modified at anytime to ensure ABM's success.
Responsible for administering and/or implementing policies, systems, programs, processes, procedures and/or plans for all on-site operations
Maintains staff by working with HR to recruit, select, and train employees; ensures a safe and secure work environment and develops personal growth opportunities.
Establish and maintain effective lines of communication with the client and other personnel to ascertain that their needs and requirements related to the contract are being satisfied.
Comply with all safety and security procedures established by the company, by our clients and by regulatory authorities.
Contributes to the overall success of the department by performing other essential duties and responsibilities as assigned
Enforces ABM rules and policies regarding employee conduct by advising personnel of the company's rules and policies, issuing verbal warnings and written reprimands for violations, and recommending progressive disciplinary action to the immediate supervisor as appropriate.
Promotes positive employer / employee / customer relationships and interactions.
Implements employee training and skill enhancement programs and provides structured employee disciplinary procedures.
Delivers world class training programs that ensure team members remain attentive to job duties
Analyzes and resolves quality and customer service problems, identifies trends and recommends opportunities for program improvements
Effectively coaches, counsels, and disciplines employees under ABM direction,
Sets a positive and professional example for the workforce.
Review payroll daily to ensure employee clock ins are accurate and submit WFM's should there be any exceptions and well to manage any short punches that could potentially put us over budget and unprofitable.
Manage our weekly hours to make sure we are staying within the parameters of our budget.
Operational supplies will be ordered 1x monthly unless an urgent or an ad hoc project requires additional supplies.
Ensure our equipment is being maintained to ensure ABM employees have all the tools needed to conduct their daily duties.
Job duties may be modified at anytime to ensure ABM's success.
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)