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Jobs in Austin, TX

Operations Manager

MTM Transit

Austin, TX

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JOB DETAILS
SALARY
SKILLS
Americans with Disabilities Act (ADA), Budget Management, Coaching, Contract Requirements, Data Analysis, Dental Insurance, Driver's License, Federal Laws and Regulations, Health Insurance, Information Technology & Information Systems, Leadership, Life Insurance, Mentoring, Operations, Operations Management, People Management, Performance Analysis, Problem Solving Skills, Process Management, Regulations, Safety Process, Safety Training, Staff Development, State Laws and Regulations, Systems Administration/Management, Training/Teaching, Tuition Reimbursement, Two Way Radio, Vision Plan
LOCATION
Austin, TX
POSTED
3 days ago
Make a Difference

At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

What Will Your Job Look Like:

The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.

Location: 817 West Howard Ln Austin, TX 78753

What you'll do:
  • Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
  • Training, retraining and updates to policies, procedures and safety guidelines
  • Perform and meet client contract requirement along with ADA, DOT, and FTA guidelines
  • Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
  • Perform additional duties as assigned or required
  • Monitor performance of direct reports and provide coaching and guidance
What you'll need:

Experience, Education & Certifications:
  • Bachelor's Degree (or equivalent combination of education and experience) in a related field
  • 4+ years of recent [within the last 8 years] Transit management experience within a large location
  • Previous experience working with senior citizens or persons with disabilities
  • Experience supervising hourly personnel in a passenger transportation environment
  • Experience training in a classroom and behind the wheel setting
  • Must possess a valid driver's license
Skills:
  • Strong problem solving skills
  • Ability to understand and administer discipline
  • Knowledge of basic safety and training procedures
  • Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
  • Capabilities as it relates to data analytics preferred
  • Thorough knowledge of ADA, DOT, FTA regulations preferred
  • Ability to maintain high level of confidentiality
  • Regular attendance is required
Even better if you have...
  • Previous management experience in the Para-Transit or livery industries preferred
What's in it for you:
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities


Min Salary: $95,000

Max Salary: $110,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

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MTM Transit

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