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Operations Manager 4

Epitec, Inc

Atlanta, GA

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JOB DETAILS
SALARY
$35–$38 Per Hour
SKILLS
Business Growth, Cross-Functional, Customer/Consumer Behavior, Detail Oriented, Documentation, Identify Issues, Leadership, Maintain Compliance, Microsoft Excel, Multitasking, Onboarding, Operations Management, Operations Processes, Problem Solving Skills, Process Flow, Process Improvement, Project Tracking, Project/Program Management, Root Cause Analysis, Supply Chain Operations, Time Management
LOCATION
Atlanta, GA
POSTED
1 day ago
Job Title: Operations Manager 4
Contract Duration: 6 months, possible extension
Location: Atlanta, GA
Work Arrangement: Onsite
Pay Range: $35 - $38/hour

Summary
  • Highly cross-functional with leadership exposure
  • Fast-paced with unique learning and innovation opportunities
  • Part of a fast-growing business and team with an exciting growth trajectory
Responsibilities
Account Onboarding and Operations:
  • Ramp up projects to launch new builder communities with company appliances.
  • Own the onboarding process for new accounts, effectively managing, tracking, and coordinating with cross-functional stakeholders to execute all setup steps in a timely manner.
  • Create, document, and manage all tasks within the onboarding process, utilizing strong project management skills to execute the projects on time.
  • Ensure accuracy and process adherence across stakeholders on all new account documentation. Troubleshoot and help resolve issues quickly and efficiently.
  • Collaborate with internal stakeholders, customers, and third parties to gather and submit required information accurately.
  • Manage projects for new customers, improvement opportunities, or other ad hoc projects as needed.
Project Management:
  • Manage cross-functional projects. Define owner and timelines and hold responsible parties accountable for meeting deadlines and requirements.
  • Verify that processes and procedures for operational execution meets contractual, program, and policy expectations.
  • Document process flows and account behavior for end-to-end workflows to share with extended team.
  • Identify, recommend, and implement improvement and innovation opportunities in existing processes.
Process Improvement:
  • Identify, recommend, and implement improvement and innovation opportunities in existing processes.
  • Perform root cause analyses and identify how to overcome root cause issues.
  • Work cross-functionally to gain input, implement, and ultimately track improvement opportunities.
Desired Skillsets
  • 6+ years of relevant experience desired.
  • Advanced Excel knowledge
  • Detail oriented with the ability to track progress on multiple projects at the same time
Education Requirement
  • University degree in operations, supply chain, or other related business field is a plus but not required.
Additional Information
  • Clear knowledge of logistics and operations, especially of construction sites, is more important than any specific education requirement.
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About the Company

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Epitec, Inc

Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Life Insurance
FOUNDED
1978
WEBSITE
https://epitec.com/