Operations Management - Division/Business Unit (Non-Executive)

University of Utah

Salt Lake City, UT

JOB DETAILS
SALARY
$70,000–$75,000 Per Year
SKILLS
Audiovisual, Billing, Budget Management, Budgeting, Career Counseling, Catering Services, City Administration, Coaching, Contract Negotiation, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Disability Accommodations, Employee Benefits, Employee Terminations, Event Management, Facilities Management, Facilities and Maintenance, Follow Through, Food Services, Food and Beverage Industry, Higher Education, Leadership, Logistics, Mail Services, Maintenance Services, Manufacturing, Marketing, Medicine, Needs Assessment, Operational Strategy, Operations Management, Order Delivery, Organizational Skills, Performance Reviews, Policy Development, Policy Implementation, Procedure Development, Procedure Implementation, Profit & Loss, Profit & Loss Management, Property Maintenance, Purchasing/Procurement, Reconciliation, Safety Training, Sales, Set Goals, Simulation, Staff Requirements, Strategic Planning, Vendor/Supplier Relations
LOCATION
Salt Lake City, UT
POSTED
18 days ago

Announcement

Details

Open Date 06/16/2026 Requisition Number PRN45360B Job Title Operations Management - Division/Business Unit (Non-Executive) Working Title SFESOM Building Operations Manager Career Progression Track M00 Track Level M4 - Senior Manager, M3 - Manager, M2 - Senior Supervisor FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Business hours; flexible. Some evening hours may be required.

VP Area U of U Health - Academics Department 01473 - SOM Administration Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $70,000-$75,000/annually Close Date 08/16/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

Manages and oversees operations for the Spencer Fox Eccles School of Medicine (SFESOM) Building. This role will provide a knowledgeable single point of contact for internal and external constituents. Serves as a liaison to departments responsible for laboratory and simulation center oversight within the building and to external food and beverage and common area management vendors to ensure operational success. Assumes responsibility for space and event management, mail and package delivery, procurement of building supplies, and other functions to ensure efficient building operations. Serve as key contact point person for building occupants regarding issues including facilities requests, door access, packaging pickup.

Operations Management - Division/Business Unit (Non-Executive)

Direct/Manage/Supervise day-to-day operations for a division/business unit. Oversee all applicable functions (e.g., sales, logistics, operations, manufacturing, marketing, engineering). Responsible for managing profit and loss (P&L), developing budgets, and setting revenue goals. Establish strategies, objectives, and goals for the division/business unit, while meeting the organizational vision, standards, and priorities. Provide leadership, coaching, counseling, and career development opportunities to staff. May also oversee operations for a single independent site.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

  • Develops and implements policies and procedures pertaining to SFESOM Building operations and customer services.
  • Interfaces with departments and vendors to market and promote special events, food and beverage services, and simulation center/lab opportunities to internal and external customers.
  • Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow through.
  • Provides strategic direction by setting short and long-term goals, estimating budgetary requirements for events staff, space and equipment planning, and implementing special projects and policies.
  • Partners with events management staff to support the successful execution of events, including collaboration on contract negotiations, resource planning, AV and technology needs, event analysis, budget reconciliation, and customer feedback; provides hands-on support in event management as needed and coordinates invoicing and billing processes.
  • Coordinates building maintenance and repairs with Facilities Management that affect normal building operation.
  • Develops and implements facility safety and emergency training/protocols.
  • Serves as a liaison between the Dean's Office and Facilities Management, Campus Police (onsite security), and other *service vendors; oversees building access requests, room scheduling, mail and delivery services, and directory management.
  • Designs and maintains SFESOM Building webpage to facilitate room scheduling, facilities ticketing, building events/catering services, parking information, etc.
  • services including plant maintenance, shredding, locker management, building webpage

Manager, Operations Management - Division/Business Unit (Non-Executive)

Direct/Manage/Supervise day-to-day operations for a division/business unit. Oversee all applicable functions (e.g., sales, logistics, operations, manufacturing, marketing, engineering). Responsible for managing profit and loss (P&L), developing budgets, and setting revenue goals. Establish strategies, objectives, and goals for the division/business unit, while meeting the organizational vision, standards, and priorities. Provide leadership, coaching, counseling, and career development opportunities to staff. May also oversee operations for a single independent site. First-level manager. Manages the activities of supervisors and/or individual contributors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with demonstrated leadership skills.

Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

This is a Manager-Level position in the Management track.

Job Code: M23823

Grade: M17

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Senior Supervisor, Operations Management - Division/Business Unit (Non-Executive): Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Manager, Operations Management - Division/Business Unit (Non-Executive): Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Senior Manager, Operations Management - Division/Business Unit (Non-Executive): Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Preferences Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • What is your highest level of completed education?
  • None

  • High School Diploma or Equivalent

  • Associate Degree

  • Bachelor's Degree

  • Master's Degree

  • Doctorate Degree

    • How many years of related work experience do you have?
  • Less than 2 years

  • 2 years or more, but less than 4 years

  • 4 years or more, but less than 6 years

  • 6 years or more, but less than 8 years

  • 8 years or more, but less than 10 years

  • 10 years or more, but less than 12 years

  • 12 years or more, but less than 14 years

  • 14 years or more

Applicant Documents

Required Documents

  • Resume
  • Cover Letter

Optional Documents

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/