Detail Oriented, Furniture Construction, Furniture Repair, Home Inspections, Housekeeping/Cleaning, Identify Issues, Maintenance - Appliances, Organizational Skills, Problem Solving Skills, Property Maintenance, Quality Control, Supplier Relationship Management (SRM), Team Lead/Manager, Vendor/Supplier Relations, Wireless Communications
Redefining how people live.
At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living.
Every year, 350 million people move between cities\u2014yet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to change that.
With 40,000+ homes across the globe, available for stays from a few days to a year or more, we're just getting started. We're on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.
Our culture is grounded in five principles:
- Guests First \u2013 Every decision starts with their experience.
- Move Fast \u2013 We value speed, momentum, and action.
- Dive In \u2013 The magic is always in the details, and we go deep.
- Embrace Change \u2013 Change isn't a disruption; it's how we grow.
- Keep It Honest \u2013 Transparency accelerates progress\u2014and strengthens relationships.
If you're ready to do the best work of your life and help reshape how the world lives, we'd love to meet you.
The Role
We're looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Washington, D.C. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction.
What You'll Do
- Lead Property Turnovers: Oversee the full apartment preparation process\u2014from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins.
- Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in.
- Field Coordination & Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations.
- Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations.
- Hands-On Support: Step in to help with urgent needs\u2014whether that's swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts.
- Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.