Operations Lead

Hourly Wage $19.91

Operations Lead

Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified.

Looking for a better work life balance? Join an amazing organization that puts Veteran’s first for an amazing career!  

Come build a rewarding hospitality career that allows you to give back to the Veteran Community! With over 78 years of serving our nation’s veterans, Veterans Canteen Service (VCS) is currently seeking leaders who want to grow with us in a fast paced environment.

Major Duties:

• Controls, accounts for and secures all cash stored in the canteen safe as well as all safe transactions involving petty cash, change funds, withdrawals of funds, coupon transactions, etc.
• Accounts for and verifies all withdrawals and deposits of funds. Reviews all sales journals and conducts regular reconciliations of all accounts.
• Preparation of merchandise, food or supply purchases orders; verifying invoices; and  maintaining accurate records of merchandise, food and supplies in-stock inventory. 
• Maintaining facilities appearance, merchandise/food displays and presentation; stocking and restocking shelves; confirming basic stock list (BSL) status; reporting unexplained losses/shortages of cash, funds or assets.
• Providing floor coverage as necessary to maintain quality customer service; filling in for associate breaks/leave or other required circumstances.
• Reports to General Manager.

VCS offers competitive benefits, including:

• Child Care Subsidy Program
• Public Transportation Benefits (Bus Pass)
• Annual Cost of Living Pay Increases
• Major Medical, Dental, Vision Insurance & Life Insurance
• Vacation & Sick Leave to include 11 (paid) Federal Holidays
• Company Contribution to Retirement Savings Plan
• Visit us at https://www.vacanteen.va.gov/ for more information about the Veterans Canteen Service

Requirements for Consideration:

• Minimum of 1 year of direct food/retail supervisory experience
• Proficient computer skills using Microsoft applications (Word, Excel, etc.)
• Experience with POS Systems
• Minimum of 3 years customer service experience. 
• Exceptional verbal and written communication skills. 
• A current, valid REAL ID is required to work at Veterans Canteen Service.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;

• the needs and interests of the agency;

• whether your continued employment would advance organizational goals of the agency or the Government; and

• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.