Operations Field Support Specialist

Operations Field Support Specialist

Colorado Springs Utilities is hiring an Operations Field Support Specialist to support our Network Transport Service (Fiber) team through managing access control requests, coordinating sensitive accounts, tracking project data, processing invoices and pay applications, and maintaining comprehensive project documentation. If you have strong organizational skills and the ability to work collaboratively with various teams across the organization, we want to hear from you!

What Else Will You be Doing?

• Perform project coordination and lifecycle activities, including tracking statuses, timelines, documentation, and ensuring alignment with short- and long-term objectives
• Support financial and procurement processes, including creating purchase orders, reconciling invoices, P-cards, labor and material costs, and maintaining adherence to Capital/O&M budgets and forecasts
• Maintain and audit project data and systems, including ServiceNow requests, C2M data entry, Maximo material tracking, and accurate recordkeeping of purchases and assets
• Review and validate project-related materials, including fiber as-builts, construction drawings, field documentation, and billing to ensure accuracy and compliance with scope of work
• Coordinate with internal stakeholders, contractors, and vendors to support project execution, including scheduling labor, materials, and ensuring timely job site readiness and completion
• Support logistics and operations, including material pickups, travel arrangements, and managing sensitive customer accounts
• Provide administrative support, including advising supervisors on budget availability, managing purchase tracking, and processing monthly invoices and payments
• Support field operations through drafting traffic control plans and ensuring compliance with construction and safety requirements
• Obtain utility locates to support fiber construction projects

Who You Are

• Experience with project coordination and data management
• Proficiency with ServiceNow, C2M, and Maximo databases is valued
• Ability to organize and manage a variety of work tasks; communicate effectively; work both independently and collaboratively; and solve problems

Physical Requirements and Working Conditions

Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally and all other criteria are met. Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions.

Our Commitment to Our Employees

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don''''t just say people are important - we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation - Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave -3 days per year
• Paid Holidays -12 paid holidays per year
• Sick Leave - 12 days per year for personal or family health needs
• Vacation Buy - Option to purchase up to 40 additional hours annually

Health & Wellness - Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you''''re enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness