Operations Coordinator

Operations Coordinator

Buford, GA

Client Opportunities - Administrative /

Regular Full-time /

On-site

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GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ's relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client's needs, attract a higher caliber of candidates and assess candidate potential.

Overview

This in-office position supports day-to-day service operations and acts as a central point of coordination between clients, field personnel, administrative teams, and leadership. The role is responsible for handling service requests, scheduling, documentation management, billing coordination, and ensuring accuracy across service-related activities in a fast-paced environment.

Key Responsibilities

• Receive and log service requests through various channels (phone, email, online systems)
• Create, track, and close service work orders
• Coordinate scheduling and dispatch of field personnel based on priority and availability
• Review field reports and supporting documentation for completeness and billing readiness
• Assist with invoice processing and submission through client systems
• Support follow-up on outstanding invoices as needed
• Maintain organized and accurate records within internal systems

Qualifications

• Prior experience in service coordination, dispatching, or operational support
• Strong organizational and record-keeping skills
• Familiarity with CRM or work order management platforms
• Effective communication skills in a client-facing environment
• Industry experience is a plus

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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