Operations Control Specialist

Position: Operational Control Specialist 

Location: Lewisville, Texas 

Schedule: 6 Days On 6 Days Off 

Annual Salary Range: $68,000  

Incentives Include: 

• Up to 3,000 in Relocation Assistance.  

The Operational Control Specialist (OCS) maximizes joint operations responsibility by delivering comprehensive, real-time aviation support services to Air Ambulance (AA) duty Fixed Wing pilots. The OCS shall monitor and assist with aviation decision-making related to risk, safety, and compliance, in accordance with published standards. The OCS exercises operational control over company resources for safe and efficient AA operations. This position will report to the Manager of Operations Control Center. 

Responsibilities:  

Under the general guidance and direction of the Director of Operations (D.O.), the OCS shall perform the following: 

• Direct resources as required to promote safe and efficient operations 
• Review flight risk assessments submitted before each flight and address and mitigate elevated risk when applicable 
• Communicate with the appropriate communications center and pilot regarding known and perceived risks related to each flight 
• Obtain and disseminate information to duty pilots as it pertains to routes, facilities, NOTAMS, Navaids, TFRs, and company policies 
• Monitor and interpret multiple weather resources on an ongoing basis, to include all elements of a standard weather briefing 
• Serve as a resource for pilots concerning weather interpretation and updates 
• Utilize OCC computer-based flight tracking software 
• Assist Communication Specialists as needed during emergency events
• Provide strong problem-solving skills 

Minimum Required Qualifications:  

• Must reside in Lewisville or be willing to relocate near our corporate headquarters in Lewisville, TX. 
• Commercial/Instrument pilot license 
• Excellent computer skills, including MS Office and flight/weather tracking software 
• Ability to maintain composure under pressure, work effectively and accurately with frequent interruptions, and set/reset multiple priorities 
• Ability to communicate professionally, effectively, and persuasively both orally and in writing at all levels of the organization 
• Highly knowledgeable of the FAR/AIM, Operations Manual, Operations Specifications, Flight Manuals, and other resources pertinent to flight operations 
• Ability to work within a robust team environment 
• Excellent interpersonal and customer service skills 

Preferred Education: 

• Minimum of High School Diploma or GED equivalent is desired. 

Physical Demands: 

• Must be able to stand, walk, climb, bend, balance, sit, crouch, kneel, or crawl unassisted for extended periods of time. 
• Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception, and the ability to adjust focus.  

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits pageto learn more about our benefit options.