Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Emergency Response, Food Services, Food and Beverage Industry, High School Diploma, Interpersonal Skills, On Site Support, Organizational Skills, Problem Solving Skills, Retail, Sales, Time Management
LOCATION
Las Vegas, NV
POSTED
12 days ago
We are searching for an Operations Associate to provide onsite customer service for an immersive experience on the Las Vegas Strip. This position is contract-to-hire and pays $18 per hour.
Responsibilities
Provide exceptional customer service as the first point of contact for visitors
Greet and welcome guests, including VIPs and large groups
Explain exhibits, offerings, and ticketing processes to customers
Verify tickets, manage entry, and ensure eligibility for discounts
Maintain smooth front-desk and reception operations
Monitor exhibition areas to ensure proper functionality and cleanliness
Perform crowd control and ensure guest safety throughout the venue
Support retail (shop) operations including sales, inventory, and cash handling
Assist with food and beverage service at the tea bar
Respond to issues, emergencies, and guest inquiries in a timely manner
Requirements
High school diploma or equivalent
1+ year of customer service, hospitality, or retail experience
Strong communication and interpersonal skills
Ability to work weekends, holidays, and rotating shifts
Ability to handle high-volume environments and crowd control
Problem-solving skills and ability to respond to emergencies
Detail-oriented with strong organizational skills
Ability to work both independently and as part of a team
Service-oriented mindset with a professional demeanor
Authorized to work in the United States without the need for sponsorship now or in the future