The Operations Specialist supports shelter operations by managing visitor interactions, registration, and check-in/out processes, ensuring safety, organization, and a welcoming environment. Key duties include greeting and assisting visitors, maintaining records, overseeing supplies, and coordinating meal and room turnover. They collaborate with staff to uphold shelter policies, support emergency procedures, and address residents’ needs. Candidates should be detail-oriented, organized, skilled in communication, and adaptable to a fast-paced setting. Experience in hospitality or shelter support, proficiency in Microsoft Office, and multilingual abilities (English plus Haitian Creole, Spanish, or French) are preferred. Physical ability to lift 50 pounds and work long periods is required. The role involves fostering a culturally competent environment and adhering to safety protocols, with flexible hours primarily on weekends and weekdays. Schedule may change with notice.