Operations and Strategy Administrative Floater
Salary
$58,872.00 - $76,536.00 Annually
Location
Denver, CO
Job Type
Full Time
Job Number
IHA 05286 06/04/2026
Department
Colorado Department of Human Services
Division
DPSO (Division of Performance & Strategic Outcomes)
Opening Date
06/05/2026
Closing Date
6/19/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
Colorado
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
tori.crocket@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Department Information
This position is open to current Colorado residents only.
Please note: This recruitment will be used to fill multiple vacancies.
Facility & Division Information:
Operations and Strategy provides management and oversight for critical administrative and technical services, enabling the Colorado Department of Human Services (CDHS) to achieve its goals. It is responsible for many support functions to make our agency as efficient, effective, and impactful as possible. The goal of Operations and Strategy is to provide quality customer service, efficient workflows, and high-quality support so that CDHS can achieve its goal of helping families to thrive. This mission is carried out through several specialized lanes:
Organizational Performance and Compliance: This lane ensures the agency operates with integrity and accountability by managing Legal and Risk frameworks. It focuses on maintaining high standards of performance while navigating complex regulatory environments.
Communications: This team serves as the vital link between the agency and the public, ensuring that information is clear, accessible, and transparent to both internal stakeholders and the families CDHS serves.
Infrastructure: Powering the agency's physical and digital foundations, this lane includes the Division of Business Innovation, Technology and Security (BITS) and Facilities Management. Together, they provide secure technological tools and safe physical environments.
Human Resources: Recognizing that people are the agency's greatest asset, HR focuses on talent acquisition, employee development, and fostering a supportive workplace culture that empowers staff to fulfill the CDHS mission.
Description of Job
Weekly Hybrid Working Arrangements
Minimum 2 days In Office and Maximum 3 days Remote Work @ 1575 Sherman Street, Denver, CO 80203
Please note: Work arrangements are subject to change at any time.
Description of Job:
This position is designed to provide high-quality administrative support for the Communications (COMMS) team and Strategic Operations and Solutions (SOS) team, Chief Infrastructure Officer (CIO), and the CORA Team. By functioning as an administrative floater within these teams, this position acts as a highly adaptable resource that provides temporary, on-demand support and coverage across Operations and Strategy to ensure seamless operations.
Primary Job Duties Include:
Shared General Administrative Support for Operations and Strategy Teams - The PAII handles general administrative overflow that applies to COMMS, SOS, and Chief Infrastructure Officer.
Designated Administrative Responsibilities - Provides high-level administrative, operational, and coordination support across Communications (COMMS), Strategic Operations & Solutions (SOS), CORA, and for the Chief Infrastructure Officer (CIO), including inbox management, meeting logistics, data reporting, software procurement, and records coordination.
Other duties as assigned - Backup support to the Executive Assistant (EA) of Operations and Strategy and Other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:
Option 1: Experience Only:
Five (5) years of relevant experience working for the Department of Human Services or other State agencies and providing administrative or executive support to multiple teams, managers, or senior leaders, including calendar management, meeting coordination, correspondence, and document preparation. Including experience in customer service or stakeholder support, with a demonstrated ability to communicate professionally and respond effectively to diverse internal and external audiences. Managing confidential or sensitive information with professionalism. Experience supporting functions related to communications, operations, compliance, public records, infrastructure, or human resources would be especially valuable. Experience with project management/coordination
OR
Option 2: Education and Experience:
A combination of related education and/or relevant experience working for the Department of Human Services or other State agencies, and providing administrative or executive support to multiple teams, managers, or senior leaders, including calendar management, meeting coordination, correspondence, and document preparation. Including experience in customer service or stakeholder support, with a demonstrated ability to communicate professionally and respond effectively to diverse internal and external audiences. Managing confidential or sensitive information with professionalism. Experience supporting functions related to communications, operations, compliance, public records, infrastructure, or human resources would be especially valuable. Experience with project management/coordination equal to five (5) years
Substitutions
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
Preferred Qualifications:
Adaptability and Flexibility: Ability to quickly adjust to changing priorities, provide support across multiple teams, and step into different administrative functions
Organizational Skills: Strong ability to manage multiple assignments, maintain accurate records, coordinate schedules, and support recurring operational responsibilities with attention to detail.
Communication Skills: Excellent written and verbal communication skills with clear and professional correspondence.
Customer Service Orientation: Provides responsive, high-quality support to staff, leadership, and stakeholders while maintaining professionalism and confidentiality.
Collaboration and Teamwork: Ability to work effectively across diverse teams
Administrative and Technical Proficiency: Experience with office administration, calendar management, document preparation, meeting coordination, and proficiency in office software and collaborative technology platforms.
Problem-Solving and Initiative: Independently resolve routine administrative challenges to maintain workflow continuity.
Time Management and Prioritization: Balance competing demands, manage shifting deadlines, and maintain productivity in a fast-paced environment.
Confidentiality and Professional Judgment: Demonstrate ability to handle sensitive information with discretion, particularly when supporting executive staff and compliance-related functions.
Knowledge of Government or Public Service Operations (Preferred): Familiarity with state agency procedures
COWINS Partnership Agreement: Relevant years of State service, prorated for part-time, that contribute to a candidates position-related knowledge, skill, ability, behavior, or other posted competency should be considered as a preferred qualification and given weight under the process.
TRANSFERS ONLY : Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.
Conditions of Employment:
Standard background check and reference check required
This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
Disclose that information on the application.
Explain why the prior termination or resignation should not disqualify you from the current position.
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHSs hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process.
CDHS Selection Process Explanation
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process - Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights:
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here.
You must be deliver the official appeal form to the State Personnel Board:
By email (dpa_state.personnelboard@state.co.us), or
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
Contact the State Personnel Board for assistance:
At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.
Supplemental Information
How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)
The Assessment Process
About Us & Benefits
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.
Our Values
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
ADA Accommodations
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.
EEO Statement
The State of Colorado is an equal opportunity employer
We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your Application
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.
02
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
03
The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.
04
Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application
05
Please describe your experience providing administrative support in a professional office environment, including the types of duties you performed
06
Describe your experience managing multiple assignments or priorities at the same time. How did you stay organized and ensure work was completed accurately and on time?
07
This position supports multiple teams and may provide coverage during staff absences or high-volume periods. Describe your experience working in a fast-paced or changing work environment.
08
Please share something about yourself that you would like the hiring committee to know about you.
Required Question
Employer State of Colorado
Address See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website https://careers.colorado.gov/