Banking Services, Cash Management, Compensation and Benefits, Customer Support/Service, Customer Training, Internet/Online Service, Online Banking, Operational Audit, Operational Support, People Management, Prepare Correspondence, Problem Solving Skills, Product Development, Sales Training, System Operations, Technical Support, Testing, WebEx
Duration: 6 months Contract
Location: Los Angeles, CA 90071
Hybrid Role
Job Experience Level: Mid (5-7 Years)- The Cash Management Specialist (Operations Analyst) is responsible for performing operational support duties of the Cash Management Department.
- Provides WebEx product training to customers and/or Bank personnel on the features and benefits of cash management products and services.
- Assist with user testing as needed for upgrades and new product development.
- Provides a full range of professional, technical and general support to customers and Bank personnel with Cash Management Online Banking services; performs customer setups; monitors product usage and system operation; resolves problems within given authority.
- Helps in the coordination and support of audits and examinations.
- Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects.
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eTeam Inc.
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