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Operational Change Management Specialist - Dallas, TX

Merge IT

Dallas, TX

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JOB DETAILS
SALARY
$57–$60 Per Hour
SKILLS
Background Investigation, Change Management, Communication Skills, Continuous Improvement, Diversity, Facebook, Finance, Healthcare, Industry/Trade Analysis, Leadership, Management Strategy, Metrics, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Operational Improvement, Operations Management, Operations Processes, Organizational Development/Management, Organizational Skills, Process Modeling, Project/Program Coordination, Project/Program Management, Real Estate, ServiceNow, Strategic Planning, Sustainability, Technical Leadership, Technology Analysis, Training/Teaching, Twitter, User Documentation, Visual Communication
LOCATION
Dallas, TX
POSTED
30+ days ago
Our enterprise-level client has a need to hire an Operational Change Management Specialist in Dallas, TX.  You’ll find full details below—
 
Job Notes:
--6+ month contract / extendable and likely to go perm with good performance.
--Onsite in Dallas, TX
--Drug & Background check required.
 
Pay Rate = $57 -60 w2 per hour + benefits
 
Operational Change Management (OCM) Specialist to support ongoing transformation initiatives across its global real estate, workplace, and sustainability programs. This role is critical in ensuring that new systems, processes, and organizational changes are successfully adopted and sustained across diverse business units. The successful candidate will work closely with program leads, project managers, and business stakeholders to align people, process, and technology toward measurable outcomes.
 
Key Responsibilities:
  • Develop and execute change management strategies and communication plans that support adoption of new tools, processes, and operating models.
  • Partner with project teams to identify change impacts and develop targeted interventions such as training, stakeholder engagement, and readiness assessments.
  • Lead stakeholder and impact analysis for initiatives spanning technology deployments (e.g., Costar, Cority, ServiceNow) and operational transformation.
  • Create and deliver training materials, user guides, and communications tailored to global audiences.
  • Facilitate workshops, briefings, and town halls to promote understanding and buy-in for upcoming changes.
  • Track and report change adoption metrics, feedback, and overall organizational readiness.
  • Serve as a liaison between leadership, IT, HR, and Communications teams to ensure alignment and consistency in change messaging and execution.
  • Support a culture of continuous improvement and operational excellence by embedding change management principles into ongoing processes.
Required Qualifications:
  • 5+ years of experience in organizational or operational change management, preferably within a large, global enterprise.
  • Proven ability to lead change enablement activities for technology implementations and process transformations.
  • Strong communication and stakeholder engagement skills, with the ability to influence across organizational levels.
  • Experience creating clear, visually engaging communication and training materials.
  • Familiarity with Prosci ADKAR or similar change management frameworks.
  • Exceptional organizational and project coordination skills; able to manage multiple initiatives concurrently.
  • Proficiency with collaboration tools such as Microsoft 365, SharePoint, PowerPoint, and Teams. Preferred Qualifications
  • Background in Global Workplace Services, Facilities, or Corporate Real Estate environments.
  • Experience supporting enterprise systems (e.g., Costar, Cority, ServiceNow, or other workplace platforms).
  • Change Management certification (e.g., Prosci, ACMP).
  • Bachelor's degree in Business, Communications, Organizational Development, or related field.
Why Work with Merge IT?
We don’t just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
 
Let’s Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: https://compiled.social/MergeITLLC. You’ll be the first to know when that perfect role opens up.
 
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
 
Your next opportunity starts here. Let’s make it happen.
 

About the Company

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Merge IT