Billing, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, English Language, Leadership, Mobile Applications, Multitasking, On Site Support, Operations, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Project/Program Management, Quality Control, Quality Management, Quality Metrics, Resolve Customer Issues, Safety/Work Safety, Telephone Skills, Time Management, Writing Skills
LOCATION
Naples, Florida
POSTED
30+ days ago
Hours per week: Full-time Schedule: M-F, 7am - 4pm(and as needed on weekends for special project work) Days: 5 days a week (M-F) Pay Range: $75K - $85k (depending on qualifications and skills)
Key Responsibilities:
Oversee daily operations, ensuring jobs are completed on time and to quality standards
Schedule, dispatch, and coordinate crews efficiently
Manage projects from booking to completion
Handle customer inquiries and resolve issues promptly
Maintain quality control and enforce safety protocols
Verify job completion for accurate invoicing and payroll
Keep accurate CRM and job records
Track performance metrics and report operational results
Qualifications:
Experience in operations, project management, or field service coordination
Strong organizational, communication, and leadership skills
Familiarity with scheduling/CRM software (e.g., Jobber)
Ability to manage multiple projects and meet deadlines
Knowledge of safety protocols and proper equipment handling
Must have a working phone that is able to download two mobile apps used to complete the job
Ability to use phone app for report completion of each location
Must be age 18 or over
Must have 2 valid forms of ID. 1 must have a photo
Must have a demonstrated record of satisfactory attendance and punctuality
Able to work a flexible schedule, including holidays
Good communication skills and ability to follow written and/or verbal instructions are also required
Ability to speak and read English
Accommodation:
Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity
Klen Space is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.