Onsite Technician

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

OVERVIEW

The Deer Park School District is seeking an Onsite Technicians to join a highly collaborative and service-focused team.

This position supports a variety of operational, organizational, communication, customer service, project, and technology-related functions throughout the district.  The successful candidate will be a self-starter who enjoys helping others, solving problems, learning new skills, and contributing to meaningful work that benefits students and staff. We welcome applicants from a variety of professional backgrounds.  While technology experience is beneficial, it is not required.  Strong communication skills, professionalism, organization, reliability, initiative, and a willingness to learn are considered equally important.

The ideal candidate is adaptable, detail-oriented, positive, and capable of managing multiple responsibilities while working independently and as part of a team. Interested candidates should submit a resume and cover letter describing their experience, strengths, and interest in joining our department.

Salary: $45,000.00 - $60,000.00 

What You'll Do:

• Address tickets in the ticketing system.
• Record and maintain inventory of assets.
• Support the staff and educational needs of the school building(s).
• Support Windows workstations.
• Troubleshoot Chromebooks (repair, optimize & reimage).
• Install and provide immediate support for classroom technology, including projectors, document cameras, and interactive whiteboards/displays.
• Contribute to shared Knowledge Base to improve team response times.
• Prioritize daily activities including tickets and administration requests.
• Perform other job-related duties as assigned.

What You Bring:

• 2+ years of customer service experience.
• 1-3 years of technical experience, deskside preferred.
• Patience and the ability to explain technical concepts to non-technical staff.
• Ability to work in a high-activity environment with frequent interruptions.
• Understanding of classroom technology
• Familiarity with ticketing systems
• CompTIA A+ Certification preferred.
• Valid driver’s license and daily vehicle availability required to support local travel requirements across all District facilities.
• Able to lift 50+ pounds.

#IND

CCS Offers:

• Competitive salaries
• Comprehensive benefits including:
  • Medical and dental plans
  • Company paid vision and short and long term disability plans
  • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
  • 401K with employer match
  • Tuition reimbursement
  • Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
  • Company paid life Insurance
  • Paid holidays and vacation
  • Technical certification gift card rewards program

Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact 

humanresources@customonline.com