Onsite RN Phone Triage/Infusion

Location: Messino Cancer Centers Pay Range: $26.54 - $49.29

This ONSITE position supports Messino Cancer Centers in Marion.

Job Description Summary:

Provides safe, accurate and efficient patient care, including but not limited to:

• patient assessment
• review of labs and vital signs
• medication safety
• dose verification
• drug administration

Follows all Job Breakdown Instructions (JBIs) associated with role. Provides triage care when necessary. Communicates patient condition effectively to multidisciplinary team members.

Key Performance Areas:

• Safely and accurately administer chemotherapy, immunotherapy, biotherapy, supportive care, and non-oncologic agents to patients as ordered by providers.
• Will use Oncology Nurse's Society (ONS) standards and guidelines.
• Accurate and safe disposal of biohazardous waste, per OSHA and NIOSH guidelines.
• Responsible for new and ongoing patient education, continual patient assessment, and support.
• Documentation: Thorough, accurate and timely documentation in the Electronic Medical Record (EMR) of treatment rendered to patients.
• Ensure appropriate charges are captured by following guidelines for appropriate administration of all medications and activities.
• Will follow proper patient identification per JBI for all patient encounters.

Teaching:

• Educate patients and caregivers about medications, side effects and planned treatment course.
• Interact with patient and family in a caring, professional manner.
• Telephone triage: Includes prioritizing incoming calls and messages from patients, family members, hospitals, nursing facilities, pharmacies, and physician offices from emergent to non-urgent.
• Must respond accordingly in an appropriate time frame.

Supplies:

• Includes assisting with inventory and re-stocking medical supplies, recommend purchase of new items as needed.
• Place stock in storage areas in a timely manner.
• Complete annual required safety and nursing trainings.
• Attend all mandatory staff meetings as necessary.
• Always maintain and ensure the confidentiality of all patient and employee information.
• Assist in training new employees related to job duties according to JBIs.
• Will be expected to work at any Company location to help meet the Company's business needs on an as-needed basis, within reasonable expectations.
• Will also be expected to work overtime when given sufficient notice.
• Performs other duties and projects as assigned.
• Complies with all federal and state laws and regulations pertaining to patient privacy, patient's rights, personnel law, safety, labor, and employment law.
• Adheres to Company and departmental policies and procedures, including IT policies and procedures and Disaster Plan.

Job Qualifications and Requirements:

Education: Nursing Degree

Certifications/Licenses:

• Unencumbered RN License in state of employment or multi-state license
• Current CPR and BLS certifications
• Valid Driver's License and vehicle for travel to other clinic locations as needed

Previous Experience (including minimum years of experience):

• Experience with hematology/oncology patients in a clinic or hospital setting
• Ability to assess patient needs and condition is essential
• Must have strong critical thinking skills, as well as the ability to react calmly and effectively in emergency situations
• Fluency in the English language with excellent oral and written communication skills is required

Core Capabilities:

Analysis & Critical Thinking:

• Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills
• Must be detailed oriented with the ability to exercise independent judgment

Interpersonal Effectiveness:

• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness
• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters

Communication Skills:

• Good command of the English language
• Second language is an asset but not required
• Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback

Customer Service & Organizational Awareness:

• Strong customer focus
• Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations

Self-Management:

• Effectively manages own time, conflicting priorities, self, stress, and professional development
• Self-motivated and self-starter with ability work independently with limited supervision
• Ability to work remotely effectively as required
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites

Computer Skills:

• Proficiency in MS Office Word, Excel, Power Point, and Outlook required

EMR Travel: <25% Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.