Onsite Facilities/Maintenance Technician (Portico)

Role: Onsite Maintenance Technician/Facilities

Location: Scottsdale, AZ

Community: Portico Condominium

Pay: $29.00 - $30.00 per hour

Job Type: Full-Time

Typical Schedule: Monday - Friday, 40 hours per week

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Portico is a discreet nine-building community in North Scottsdale. Portico is a collection of 112 luxury condominium residences located in North Scottsdale. Designed by the award-winning, international architecture firm KTGY, this private gated community offers thoughtfully designed homes with the McDowell Mountains serving as nature's serene background. With its clubhouse, outdoor pool, and state-of-the-art fitness center, Portico presents a lifestyle that is active and richly satisfying. Portico is located within the One Scottsdale masterplan development which upon completion is anticipated to include over 2.8 million square feet of retail, residential, hotel and office uses. And when it's time to venture out, enjoy all that North Scottsdale and the surrounding area has to offer, including world renowned golf courses, miles of hiking and biking trails, luxury shopping and restaurants galore.

Role Summary

We are seeking a detail-oriented and dependable Onsite Facilities and Maintenance Technician to perform light maintenance and cleaning/porter duties to ensure a safe, clean, and well-maintained facility. The ideal candidate has a basic understanding of building systems, excellent attention to detail, and a strong commitment to safety and customer service.

Responsibilities

• Inspect and perform routine preventive maintenance on building systems (lighting, plumbing, HVAC components, doors, locks, and fixtures) as directed
• Troubleshoot and perform minor repairs (e.g., replace light bulbs, adjust door hardware, unclog drains, tighten fixtures)
• Report any major repair needs or safety hazards to the General Manager and external vendors
• Assist with small project tasks (arranging work orders, relocating furniture, minor drywall or painting touch-ups, weather stripping, signage installation)
• Monitor and refill essential supplies (bathroom consumables, cleaning chemicals) and ensure proper storage and labeling
• Maintain/repair office equipment and common area appliances within scope
• Maintain records of maintenance work orders, inspections, and parts usage
• Perform daily property inspections of common areas and building systems
• Identify, document and proactively address maintenance or safety concerns
• Proactively follow up with vendors on open work orders until completion
• Dispatch vendor repairs to appropriate vendor
• Perform routine preventative maintenance on building garage doors and gates
• Perform general building, grounds, and light janitorial maintenance as assigned, including basic carpentry, fencing, gutter, and concrete repairs within the scope of the position
• Complete assigned work orders using the organization's work order management system and report needed repairs, improvements, and safety concerns to the General Manager

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• High school diploma or equivalent; trade school or certificate in facilities maintenance or related field preferred
• 1-3 years of experience in facilities maintenance, janitorial services, or a related role
• Basic mechanical aptitude and troubleshooting skills
• Familiarity with cleaning chemicals and proper handling/storing procedures
• Basic carpentry, plumbing, electrical, or HVAC knowledge is a plus
• Ability to read and interpret maintenance instructions, blueprints, and safety data sheets
• Demonstrate a responsive, engaged and cooperative attitude in all interactions
• Communicate clearly, professionally and timely
• Take ownership of responsibilities and outcomes
• Demonstrate initiative in identifying and resolving issues without requiring repeated direction
• Strong organizational skills and attention to detail
• Good communication and customer-service skills
• Reliability, punctuality, and ability to work independently or as part of a team
• Experience with boiler and chiller systems, as well as basic maintenance of concrete, fencing, locks, gutters, and other building components, is preferred
• Ability to speak, read, and write English; bilingual skills are a plus. Pool maintenance experience and hands-on electrical maintenance experience are also desirable

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10-15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Pay and Benefits

$29.00 - $30.00 per hour

Benefits Include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

EEO & Values Statement

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.