Responsible for the deployment, field support, and help desk support of the SecureView accredited cross domain software.Job DutiesResponsible for the operational maintenance, support and upgrades for operating systems, workstations and serversUnder minimal supervision, performs software installations and upgrades to operating systems and layered software packagesActs as the SME for assessments and provides Tier 4 support for the SecureView implementationDevelops and executes test plans for hardware/software validation and performance analysisProvides user familiarization trainingPerforms in-depth triage and investigation of issuesConducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelinesDevelops installation, testing and other technical documentation and diagramsMaintains infrastructure, including all hardware and software, for SecureView implementationSupports customer callsJob RequirementsBachelor's degree in Computer Science, Information Technology Management, Computer Engineering or a related field of study. With 5 years experience in performing IT deployments or service delivery in an end user/customer environment.2 years experience in working directly with and supporting end users in an IC environment.2 years experience implementing and staffing IT deployment teams, operations, help desks and other customer support functions.2 years experience with Linux/RHEL2 yearsexperience with Windows ServerActive Certification Compliant with DoD 8570 IAT Level II or higher (i.e., CompTIA Security+ CE)Must possess a TS/SCI security clearanceAbility to travel 10% to 25% for job related activities as requiredAdditional RequirementsStrong written and verbal communication skills, and a working knowledge of MS Suite?Broad experience in computer and network systems security?Strong analytical/problem solving skills with capability to identify solutions to unusual and complex problems?Experience coordinating with a small team to troubleshoot, debug and work end user issues to resolution.High level of motivation; self-starter; results driven?Experience independently working with and supporting end users an in an IC environment.Strong familiarity with cross-domain systems and / or virtualization?and VDI environments?(Citrix, VMWare)?preferredExperience deploying IT solutions software in DOD/IC facilities CONUS and OCONUS?preferredAble to design and implement both Linux and Windows systems and deploymentsFamiliar with IC and DoD IT infrastructures?Knowledgeable of issues related to system installs in Intelligence community and DOD intelligence sites, including site sensitivities as well as highly demanding user and site managers.?(preferred)Understanding of hypervisors including Xen, VMWare and CitrixStrong understanding of security controls at a technical level (i.e.: NIST 8500, STIGs)Experience with technical troubleshooting and root cause analysisAbility to lift between 10-100 lbs on an occasional basisExperience in working directly with and supporting end users in an IC environment (preferred)CISSP certification (preferred)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)#J-18808-Ljbffr
Assured Information Security (AIS) provides government and commercial customers with a diverse selection of cyber and information security offerings that include engineering, research, development, assessment services and products. Headquartered in Rome, NY, AIS has offices in Linthicum, MD, Dayton, OH, Denver, CO and numerous other locations. For additional office locations and contact information, please visit www.ainfosec.com/contact/. Founded in 2001, AIS primarily focused on providing next-generation research and development in support of critical Air Force and Department of Defense cyber security requirements. While this focus remains the core of our business, we have expanded to provide additional offerings to new government agencies, as well as commercial customers. To support this growth, AIS employs qualified staff and provides them with educational and training opportunities that contribute to customer satisfaction and personal advancement. We have strategically melded our experience, growth, employees and education into one, which gives AIS devastating capabilities with revolutionary advantages. AIS offers a very competitive benefits package to all of its employees. Some of the highlights we offer are : • 401(k) plan where AIS contributes 7% of your salary starting your first day of employment with immediate vesting • Medical Plan- 100% paid for all coverage levels or a waiver incentive • Paid Time Off- 4 weeks per year plus 10 paid holidays • Company paid short-term and long-term disability insurance • Company paid life insurance coverage for employee and family • Tuition Reimbursement Program These are just a few of the many benefits that AIS offers its employees. If you are looking for a challenging and rewarding career with great benefits, along with a great working atmosphere, apply today on our website at www.ainfosec.com/home/careers/.