Onsite Community Association Manager

• Oversee all building operations — common areas, amenities, mechanical systems, and shared infrastructure.
• Conduct regular property inspections and ensure compliance with community standards.
• Lead and support a small onsite team — including Front Desk Support, Maintenance, and Garage Services — fostering accountability, collaboration, and a high standard of service.
• Serve as the after-hours point of escalation for urgent building or safety issues.

• Prepare and manage annual operating and reserve fund budgets in collaboration with the Board.
• Monitor monthly financials, analyze variances, and recommend corrective action.
• Oversee assessment collection and manage delinquency procedures per governing documents.

• Attend and prepare materials for Board and annual owner meetings; distribute minutes.
• Advise the Board on governance, policy, legal obligations, and best practices.
• Respond to resident inquiries and service requests promptly and professionally.
• Enforce community rules consistently and communicate updates through newsletters and notices.

• Partner with Maintenance on work order prioritization, capital projects, and repair resolution.
• Collaborate with Accounting on budgets, financial reporting, billing, and delinquency follow-up.
• Work with Resident Services on communications, move logistics, and amenity coordination.
• Serve as the central cross-departmental liaison, leading regular team meetings to align priorities and resolve issues proactively.

• Ensure compliance with all applicable laws, CC&Rs, bylaws, and rules and regulations.
• Coordinate insurance renewals and assist with claims administration.
• Maintain accurate association records and monitor safety, ADA, and building code requirements.

• 3+ years of community association management experience, ideally in a high-rise or large condo setting.
• Active CMCA designation (or ability to obtain within 12 months of hire).
• Strong working knowledge of HOA/condo governing documents, state condominium statutes, and association accounting.
• Experience managing vendors, building systems, and onsite staff.
• Proficiency with property management software.
• Outstanding communication skills with a polished, resident-first approach.
• Availability to respond to after-hours emergencies as needed.

• Competitive Compensation: Salary commensurate with experience.
• Employer-Paid Medical: 100% of employee health insurance premiums covered by the employer.
• Additional Health Coverage: Dental, vision, life insurance, and supplemental coverage options available.
• Health Reimbursement Account (HRA): HRA option to help offset out-of-pocket medical expenses.
• 401(k) Plan: Retirement savings plan to help you build long-term financial security.
• Generous PTO: Ample paid time off and paid holidays to support work-life balance.
• Credit Union Membership: Access to credit union membership benefits and financial services.
• Career Development: Ongoing opportunities for professional growth.
• Supportive Culture: Work alongside a dedicated team and other stakeholders invested in your success.

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