| Location | Joliet, IL |
Position Summary
Responsible for all day to day management of customers within their assigned portfolio and activities related to business growth. The position is also responsible for customer service, which includes maintaining current customers as well as developing new customers in conjunction with the individual's sales team. Collaborate with other business units within the Matheson Family, marketing and geographic sales teams to identify prospects for sales of company's product offerings. Qualify prospects based on preliminary assessment of financial viability, technical solutions, and competitive landscape. Collaborate with internal resources to develop Capex and Sales budgets. Achieve objectives for sales and gross profit within assigned geographic area of responsibility. This position reports to Vice President of Sales.
Job Responsibilities:
Qualify prospects based on preliminary assessment of financial viability, technical solutions, competitive landscape, etc.
Collaborate with internal resources to develop Capex and Opex budgets; author technical and commercial proposals that conform with specifications, scope of supply, and project execution requirements provided by the customer
Participate in the development of product offerings, target markets and product strategies, create value-added products and services to meet the needs of the changing marketplace
Own and manage the proposal generation, commercial terms and pricing within the organizational needs and desires
Achieve objectives for sales and gross profit for onsite plant & pipeline supply schemes within assigned geographic area of responsibility
Maintain up-to-date information inside Matheson Customer Relationship Management System (CRM - Dynamics) and utilize the Matheson Sales Model system
Manage relationships and profitability at existing accounts
Manage pricing and contract administration
Lead contract renewal efforts
Support collection efforts
Interface & coordinate external customers with internal functional groups during installation, modification, service, and removal phase of projects
Key functions related to customer satisfaction and relationship management
Provide expert input to business development and marketing plans
Prepare and submit accurate and timely reports
Effectively manage travel expenses and meet individualized training requirements
Negotiate complex agreements along with management of client experience
Be a proactive change agent in identifying improvements in processes, profit, working capital, inventory, OPEX, and their implementation
Comply with company policies in safety, quality, general, administrative, etc.