Senior UX Designer | P&C Design (Homeowners & Renters)
Role Type: Contract (Backfill for high-performer)
Experience Level: 8+ Years (Enterprise-level experience required)
Location: Hybrid (Plano, TX preferred; open to candidates within 60 miles of any USAA campus)
Work Schedule: Flexible hybrid; approximately 3 days per week onsite.
The Opportunity
Joining the Property & Casualty (P&C) Design team, you will lead UX execution for "All Things Dwelling"—specifically focusing on Homeowners and Renters insurance products. This role requires a designer who can tackle complex enterprise UI/UX problems, navigating both modernization initiatives and legacy maintenance.
Technical "Must-Haves"
- Figma Expert (Deal-Breaker): Must demonstrate advanced hands-on experience with Local Libraries, Variables, and Auto Layouts.
- Design Systems: Proven experience working within and contributing to robust, large-scale design systems.
- Enterprise Portfolio: We are looking for a clean, organized "method to the madness" portfolio. While PDFs are acceptable, a personal portfolio website is highly preferred.
- Research Integration: While you won't necessarily conduct the research, you must have experience working alongside research initiatives and synthesizing findings into design solutions.
Core Responsibilities
- Complex Problem Solving: Deconstruct intricate business requirements into high-impact, user-centered digital solutions.
- End-to-End Execution: Drive the workstream from initial discovery through high-fidelity delivery.
- Collaboration: Work across cross-organizational teams to ensure consistency in the Member experience.
- Communication & Facilitation: Present work effectively to stakeholders. (Workshop facilitation is a strong "nice-to-have").
Soft Skills & Culture Fit
Beyond technical excellence, we are looking for a specific cultural fit to round out the team:
- Strong Communication: Ability to articulate design decisions clearly and persuasively.
- Positive Attitude: A collaborative, adaptable, and proactive personality is critical for success in this specific group.