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Onboarding Specialist

Pyramid, Inc

Minneapolis, MN

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JOB DETAILS
SALARY
$26–$26.14 Per Hour
JOB TYPE
Full-time
SKILLS
Administrative Skills, Artificial Intelligence (AI), Auditing, Banking Services, Case Management, Communication Skills, Consulting, Corporate Policies, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Documentation Review, Employee Benefits, Employment Law, HRIS/HRMS, Maintain Compliance, Onboarding, Operational Audit, Operational Support, Operations Processes, Problem Solving Skills, Service Level Agreement (SLA), Short Messaging Service (SMS), Time Management
LOCATION
Minneapolis, MN
POSTED
13 days ago
Immediate need for a talented Onboarding Specialist. This is a 06+months contract opportunity with long-term potential and is located in Minneapolis MN(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:26-17794 Pay Range: $26 - $26.14/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Facilitate an endtoend onboarding experience from preemployment through posthire, ensuring new hires and managers receive clear guidance and timely support. Oversee daily I9 activity including reviewing Section 1 and Section 2 completion, identifying overdue or missing requirements, conducting reverifications, and partnering with employees and managers to ensure compliance with federal timelines. Manage an ongoing caseload through the Case Management System, responding to inquiries and ensuring tasks meet defined Service Level Agreements (SLAs). Escalate complex issues involving candidates, employees, managers, HR partners, or external vendors as needed. Maintain strong working knowledge of company policies, procedures, employment eligibility regulations, and riskbased processes. Support operational audits, documentation reviews, and compliance monitoring activities. Protect sensitive personal and company information by maintaining the highest standards of confidentiality. Utilize HR platforms such as Workday and Client to manage onboarding workflows, I9 tasks, and case documentation. Deliver a highquality customer experience by providing clear, accurate, and proactive communication throughout onboarding and I9 processes. Key Requirements and Technology Experience: Must have skills: - I-9 ,HR - Onboarding . 1–3 years of experience in HR, onboarding, compliance, or administrative support within a regulated environment. Working knowledge of Form I9 requirements, including Section 1, Section 2, reverifications, and employment eligibility documentation. Experience with Workday, Client, or similar HR information systems. Strong attention to detail, accuracy, and ability to manage confidential information. Proven ability to manage multiple cases simultaneously and meet established SLAs. Exceptional communication, customer service, and problemsolving skills. Ability to apply a riskbased approach to decisionmaking and issue resolution. Proficiency with Microsoft Office and comfort navigating digital workflows. Experience with I9 auditing, corrections, or EVerify. Prior experience supporting highvolume onboarding or HR operations work. Familiarity with federal employment eligibility laws and documentation standards. HR certification (PHR, SPHR, SHRMCP, SHRMSCP) preferred but not required. Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. #tel

About the Company

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Pyramid, Inc