Administrative Skills, Auditing, Case Management, Communication Skills, Corporate Policies, Customer Experience, Customer Support/Service, Detail Oriented, Documentation, Documentation Review, Documentation Standards, Employment Law, Federal Laws and Regulations, Maintain Compliance, Microsoft Office, Onboarding, Operational Audit, PHR (Professional in Human Resources), Problem Solving Skills, Regulatory Compliance, Resolve Customer Issues, Risk, SPHR (Senior Professional in Human Resources), Service Level Agreement (SLA), ServiceNow, Society for Human Resource Management (SHRM), Time Management