Onboarding Specialist

Mason Crapo Farmers Insurance

BOUNTIFUL, UT

JOB DETAILS
SALARY
$38,000–$45,000 Per Year
SKILLS
Billing, Childcare, Communication Skills, Cross-Selling, Customer Relationship Management (CRM), Dental Insurance, Detail Oriented, Health Insurance, Insurance, Maintenance Services, Multitasking, Onboarding, Organizational Skills, Presentation/Verbal Skills, Records Management, Sales, Vision Plan, Writing Skills
LOCATION
BOUNTIFUL, UT
POSTED
30+ days ago

We are building a high-performance insurance agency focused on Auto, Home, Business, and Life insurance. As we scale, delivering a seamless and professional client onboarding experience is critical. This role ensures every new client feels confident, informed, and taken care of from day one.

Salary Range: $38000.00 - $45000.00 per year


Benefits

Annual Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Flexible Schedule

Health Insurance

Vision Insurance

Dental Insurance


Responsibilities

  • Manage the full onboarding process for all new clients
  • Review policies for accuracy and completeness before binding
  • Ensure all documents, signatures, and payments are completed correctly
  • Proactively communicate with clients during onboarding
  • Coordinate between sales and service teams for smooth transitions
  • Set expectations with clients on billing, coverage, and next steps
  • Identify cross-sell and coverage gap opportunities
  • Maintain clean and accurate CRM/agency management system records

Requirements

Active Property & Casualty (P&C) License REQUIRED (or willing to obtain license)

Strong attention to detail and organizational skills

Excellent communication skills (written and verbal)

Ability to multitask and manage a high volume of service requests

Client-first mindset with a focus on retention

About the Company

M

Mason Crapo Farmers Insurance