Mailroom & Customer Service Associate

Mailroom & Customer Service Associate
Daytona Beach, FL (onsite)
2+Month Contract

Overview

• Provide customer service while supporting daily mailroom and office operations.
• Receive, process, sort and distribute mail, packages and office supplies.
• Assist students, faculty and staff with mail and package collection at the front counter.
• Support copy, scanning, shipping/receiving and general administrative functions.

Responsibilities

• Receive, check in, sort and distribute incoming and outgoing mail, packages and faxes.
• Assist customers at the front counter with retrieving mail and packages and respond to service requests.
• Operate high-volume copiers, scanners and other office equipment to complete copying, scanning, binding and finishing tasks.
• Operate image handling software, Microsoft Office and email systems.
• Perform shipping and receiving duties, including applying postage and maintaining shipping records.
• Monitor copier performance, clear paper jams, report equipment issues and keep copier areas clean and stocked.
• Maintain billing logs, service logs, meter readings and inventory records.
• Deliver completed jobs to designated locations and travel between buildings if required.
• Perform filing, document archiving, quality checks, housekeeping and other administrative duties as assigned.
• Use bindery and finishing equipment, including paper cutters, hole punchers, staplers, joggers, tape machines, shrink-wrap machines and postage equipment.

Requirements

• High school diploma, GED or equivalent work experience.
• Previous experience in mailroom, copy centre, office support or customer service preferred.
• Proficiency with Microsoft Office and email.
• Ability to operate or learn copiers, scanners, postage machines and other office equipment.
• Strong customer service, communication and organisational skills.
• Ability to maintain accurate records and handle multiple tasks in a fast-paced environment.
• Able to stand, walk, bend, reach and lift up to 50 55 lbs as required.
• Comfortable working in an office environment and travelling between buildings if needed.
• Business casual attire with comfortable shoes.