On-Site Service Engineer (Networking/Data Center)
GlobalXperts, Inc.
Tulsa, OK
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JOB DETAILS
SKILLS
CCNA - Cisco Certified Network Associate, Driver's License, Emergency Management, Identify Issues, Information Technology & Information Systems, Inventory Management, Network Administration/Management, Network Architecture/Engineering, Network Management Software, Network Operations Center, Network Routers, Network Support, Network Switching, On Call, On Site Support, Power Outages, Professional Services, Virtualization
LOCATION
Tulsa, OK
POSTED
30+ days ago
Location: Tucson, AZ
Job Status: On-Call, On-Site Support
Summary of Position:
GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.
Responsibilities:
- Oversee the resolution of all network issues within the data center
- Manage all emergency/scheduled maintenance activities within the data center
- Manage all network outage events
- Provides on-site support for inventory audit and reconciliation processes
- Provide break/fix support within agreed upon response time
- On-site verification of hardware within the data center
- On-site troubleshooting of hardware within the data center
- On-site replacement of hardware within the data center
- 5+ years of on-site support experience in Networking/Data Center
- Experience with routers, switches, racking and stacking
- Data Center break/fix experience
- Experience with handling, troubleshooting, verification, and replacement of hardware
- CCNA or equivalent certification
- Willingness to learn new technologies and maintain industry knowledge
- Valid driver's license
- Willingness to provide on-call services/support during and after normal business hours
- Familiarity and experience with various troubleshooting tools
- Experience with Arista Networks products
- Optical cabling/connector and troubleshooting experience
GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).
About the Company
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