On-Site Customer Service Specialist

Start your career in property management with a role designed to help you grow! 

We’re seeking a Customer Service Specialist who is passionate about creating positive resident experiences and is ready to take the first step into the multifamily housing industry.

This unique opportunity offers a compensated apartment home, an afternoon/evening schedule with the freedom to enjoy your mornings for school, family, personal goals, or work-life balance.

In this role, you’ll build valuable experience in customer service, resident relations, leasing support, and property operations while working alongside an experienced management team. If you’re energetic, people-focused, and looking for a long-term career path with growth potential, this is the perfect opportunity for you!

You set the bar high for positive interactions with customers and are always willing to support the team. You love to multi-task, enjoy helping people, and keep your work space clean and organized. 

No task is too big or too small and service with a smile is never optional.

You are in it to win it.

We’re not just any property management company. Join us as we elevate the industry.

Must haves:

• Positive attitude
• Organization
• Strong communication skills
• Speed
• Desire to learn
• Sense of humor
• Weekend availability
• Preferred schedule: Tuesday-Saturday 2pm-9pm

Great to haves:

• Prior role in customer service or hospitality

The compensation range for this role is $15 - $18 / hour plus fully compensated housing and generous quarterly bonuses.

What we’ll do for you:

• Provide a great place to work – you’ll want to show up and give your best self everyday, we promise
• Allow you to crush it – by providing you the best training programs in the industry
• Make sure you’re covered – superior health, dental, and vision insurance and a 401(k) program/match that keeps you on track for your future
• Give you a break – paid time off for vacation, sick days, 12 holidays, and your birthday
• Reward you – apartment rent discounts up to 50% based on tenure, fun days, generous monthly perks, cash bonuses, and recognition for a job well done
• Encourage you to give back – up to 4 personal paid days off through our purpose program and a company focus on diversity, inclusion, belonging, and equity

#indhp