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On Demand Courier Dispatcher- Full Time

ERC Delivery Service

Elmhurst, IL

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JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Data Entry, Dental Insurance, English Language, Geography, Health Insurance, High School Diploma, Multitasking, Order Delivery, Order Processing, Organizational Skills, Problem Solving Skills, Shipping/Receiving, Trucking
LOCATION
Elmhurst, IL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis.
 


Responsibilities


  • Address problems and requests by providing solutions
  • Receive and dispatch orders for deliveries
  • Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients
  • Monitor the route and status of drivers
  • Provide drivers with information about orders, traffic, obstacles and requirements
  • Enter orders and notes in the system
  • Provide excellent customer service at all times
  • Assist with quoting jobs

Qualifications


  • Knowledge and experience with shipping and receiving processes and procedures.
  • Proficient in the Geography of the Greater Chicagoland Area
  • Minimum 2 years of proven experience as dispatcher or relevant position
  • Experience in data entry
  • Proficient in English (oral and written) and the geographical area
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgment and critical thinking
  • High school diploma

About the Company

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ERC Delivery Service