On-Call Medical Assistant - Primary Care Clinic

Be the heartbeat of our practice. We're looking for a Medical Assistant who loves fast-paced days, meaningful patient connections, and being the calm, capable presence that keeps an ambulatory office running smoothly. If you thrive on variety-rooming patients, assisting providers, managing clinical tasks, and making people feel genuinely cared for-this is your place. You won't be a cog in a machine here; you'll be a valued part of a close-knit team where your skills, compassion, and attention to detail truly make a difference every single day. We are an academic medical facility. You will be part of the teaching team for the next generation of physicians. Plus, enjoy work-life balance with no nights and no weekends.

This career allows you to actively participate in coordination of patient flow and services with a focus on patient centered care. As a medical assistant for WMed, you will collect patient information related to the patient visit or procedure. Assisting with patient care and administering approved medication is a major part of the day. Assisting physician and team members with with patient care, clerical, environmental and organizational tasks. Maintaining a positive attitude while providing assistance in a fast-paced, multidisciplinary clinic. Assisting in optimizing education for residents and students in Program rotation.

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WMed has opportunities for:

Medical Assistant I - no certification required! Experience in a clinical setting required. $15.90 - $18.55/hour +, dependent upon experience as a medical assistant or equivalent/relevant clinical position.

Medical Assistant II - must have current medical assistant certification (CMA or RMA) and experience in a clinical setting. $17.45 - $20.35/hour +, dependent upon years of experience and certification.

Medical Assistant III - must have current medical assistant certification (CMA or RMA) and several years' experience in a clinical setting. Those with leadership and training experience will be given preference. $19.65 - $22.90/hour +, dependent upon years of experience as a medical assistant and leadership experience.

We offer a Monday - Friday schedule between the hours of 7 a.m. and 6 p.m. (nights and weekends off!). Our full time employees receive 8 full-day and 2 half-day paid holidays, an 8 hour preference holiday, 8 hours of paid volunteer time per year, and an extremely generous Paid Time Off (PTO) accrual as well as an annual wellness reimbursement of $300. Tuition reimbursement is available within the first year of full time employment.

FULL-TIME BENEFITS PACKAGE:

• Wellness reimbursement.
• Continuing education and tuition reimbursement.
• Employer-funded retirement plan.
• Two medical plan options: PPO and High Deductible Health Plan (HDHP) with employer HSA contribution.
• Flexible work solutions based on position and department.
• Up to four weeks of PTO accrual beginning in year one.
• Paid holidays.
• Paid volunteer time.
• Paid preferred holiday.
• No nights, no weekends.

DUTIES AND RESPONSIBILITIES:

• Responsible for patient flow and room assignments.
• Obtains age appropriate vital signs upon admission.
• Collects patient information pertinent to physician visit or procedure.
• Assists physicians and team by preforming ordered treatments and tests.
• Performs competency-based point of care waived testing.
• Administers IM SubQ and PO medication as approved.
• Documents patient care and actions per clinic standard.
• Facilitates scheduling for diagnostic work-ups, procedures and referrals.
• Refers abnormal lab work to physician for appropriate follow up.
• Pends prescription refills.
• Prepares, maintains, and cleans exam rooms.
• Administers immunizations following protocols
• Completes prior authorizations for patient medications
• Preforms 12 lead EKGs and places Holter Monitors for patients as ordered
• Manages Clinical in-boxes
• Participates in mentorship of medical students in immunization administration for immunization rotation.
• Maintains equipment; orders supplies as needed.
• Discusses day to day issues with team leader for resolution.
• Directs incoming calls to appropriate resource.
• Maintains CEUs required by certification/registration.
• Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
• Acquires knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

• Highschool diploma or equivalent required.
• 1 Year of clinical health care experience required.
• Graduate of an accredited program or equivalent education or experience preferred.

LICENSES, REGISTRATIONS, CERTIFICATIONS:

• Eligible for certification or registration as Certified Medical Assistant or Registered Medical Assistant.
• BLS recommended upon hire, required within 60 days of hire.
• Tuberculin Administration Certified within 6 months of hire, required per department needs.
• Immunization training required within 3 months of hire.
• WMed provided Competencies based education/training Maintenance required.

OTHER SKILLS AND ABILITIES:

• Knowledge and proficiency in EMR.
• Comprehensive understanding of HIPAA.
• Ability to collect and document data from patients.
• Knowledge and proficiency in waived testing.
• Knowledge and proficiency in administering medications.
• Ability to effectively communicate with others verbally and in writing.
• Ability to meet assigned deadlines.
• Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately.
• Knowledge and proficiency in Outlook.
• Ability to accept and apply feedback.
• Regular and predictable attendance is expected.
• Demonstrates the ability to recognize priorities in organization of work flow.
• Able to perform duties independently, with a minimal need for direct supervision.

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-centered care, innovative research, and community partnerships within a welcoming, supportive, and engaging culture. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Beacon and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is the recipient of a $100 million foundational gift and the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide, as well as the creation of 1,600 new jobs, with an estimated annual economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program as well as a Master of Science degree program in Biomedical Sciences. We train physicians in 10 residencies and four fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout the Kalamazoo and Battle Creek areas. Faculty in the Department of Pathology serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed builds upon Kalamazoo's century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school's advancement of knowledge through innovation and discovery.

Equal Employment Opportunity Employer in compliance with applicable State and Federal law.