Office Support Specialist II 2026-01416
Salary
$25.21 - $28.01 Hourly
Location
Laramie, WY
Job Type
Permanent Full-time
Job Number
2026-01416
Department
Department of Transportation
Division
Department of Transportation
Opening Date
06/02/2026
Closing Date
6/16/2026 11:59 PM Mountain
FLSA
Non-Exempt
Job Classification
BAAS06
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is currently seeking an Office Support Specialist II for the District Office in Laramie, Wyoming, to perform administrative and support duties (including fiscal, clerical, and other location-specific duties) under limited supervision. This position primarily assists District Staff and other departments throughout the district by providing support and assistance to aid them in achieving their daily, weekly, and yearly objectives.
Laramie is set in the beautiful Laramie Valley at the foot of the Snowy Range. Laramie offers the perfect balance of outdoor adventure and small-town charm. Enjoy year-round activities such as skiing, hiking, climbing at Vedauwoo, fishing in alpine lakes, and camping at Curt Gowdy State Park. Laramie is also rich in history, with landmarks like the Wyoming Territorial Prison, while offering a welcoming community and vibrant quality of life.
Why Join WYDOT?
$2,000 Hiring Bonus (eligibility applies)
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator:https://compensationcalculator.wyo.gov
Human Resource Contact: Mandy McMicheal / 307-745-2111 /mandy.mcmicheal@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Customer Service & Public Relations
Serve as the primary point of contact for the District Office by answering phones, assisting walk-ins, and responding to public inquiries regarding WYDOT, Highway Patrol, road conditions, construction, and maintenance activities.
Professionally handle difficult or upset customers and resolve issues related to district operations and services.
Assist with district outreach and employee recognition efforts through event participation and photography support.
Administrative Support
Perform administrative support duties including mail distribution, certified mail processing, notary services, and flag protocol responsibilities.
Coordinate scheduling and reservations for meeting rooms, classrooms, TLN rooms, and district vehicles.
Maintain and update district phone lists, organizational charts, and employee photo directories.
Provide general administrative support to district programs and personnel to assist in achieving district priorities.
Payroll & Reporting
Review and assist with employee timekeeping and payroll processes using PeopleSoft and Agile Assets systems.
Coordinate annual and material inventory reporting and ensure timely completion of required documentation.
Systems & Technical Support
Administer Asset Essentials functions including user account management, work order support, dispatcher duties, and troubleshooting assistance.
Provide technical and administrative support to supervisors and staff related to Agile Assets and other district systems.
Manage district building access systems, employee access credentials, and Rest Area camera system support.
Maintain records and coordination of state-issued cell phones and related communication services.
Safety & Compliance
Support district safety programs and serve as secretary for the State Safety Committee by coordinating meetings, agendas, and meeting minutes.
Manage and track Damage Repair forms and related documentation, including coordination with supervisors, Highway Patrol, and Damage Repairs staff.
Financial & Program Support
Assist with facilities and financial processes including invoices, purchase card releases, vouchers, work orders, and Accounts Payable documentation.
Support the District Traffic Program by maintaining permit records and assisting with traffic studies.
Assist Human Resources staff with onboarding activities and new hire documentation.
Qualifications
PREFERENCES:
Preference may be given to applicants with extensive customer service experience and experience working with enterprise asset management software or database systems.
KNOWLEDGE:
Excellent customer service skills
Excellent oral and written communication skills
Experience with database management/learning management systems
Knowledge of invoice processing, purchase card reconciliation, and data entry for financial tracking
Office management skills, which require organizational, time management, and project management duties
MINIMUM QUALIFICATIONS:
Education:
Associates Degree (typically in Business)
Experience:
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
NOTES:
FLSA: Non-Exempt
WYDOT will conduct motor vehicle record checks to verify a valid drivers license.
The Wyoming Department of Transportation is a Drug-Free Workplace.
E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Qualifying eligibility and criteria for the hiring bonus
Acceptance of a permanent, full-time position posted for public recruitment.
Temporary employees accepting a full-time position.
Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay.
Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
Employees would only be eligible for one (1) hiring bonus in a 12-month period.
If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
Supplemental Information
Click here to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation: https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)
02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)
03
(BAAS05) Which of the following best describes your work experience in Business or Office Communications? Experience definition: (This experience includes, but may not be limited to, the following: business office communications, more specifically clerical, administrative, receptionist, or other similar office experience.)
04
(AA) Describe your relevant experience in the box below.
05
Describe your computer experience. What programs are you proficient in, such as Google Applications, Microsoft Office Suite, and Time Reporting Software? Please be specific.
06
Describe your Customer Service experience.
07
(A) Where did you hear about this opportunity?
08
(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus
09
(A1) If you answered Other, please tell us where you heard about this opportunity.
10
(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.
11
(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.
12
(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.
Required Question
Employer State of Wyoming
Address Human Resource Contact Information located in the
General Description Section
Statewide, Wyoming, 82002
Phone 307-777-7188
Website http://agency.governmentjobs.com/wyoming/default.cfm