Workplace Exp Coordinator
Pay Rate: $25.50 Per Hour
Duration: 3 Month+ Contract to Hire based on performance
Location: ONSITE -210 Park AvenueOklahoma City, OK73102
Hours: 8am 5pm (flexible)
Summary:
As a *** Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
Overview of Work Environment/Client Nuances/Team: Working with a team
Resource's typical working day | What You'll Do:
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming
demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create
presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services
including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a
professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the
room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the
safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by
the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing
procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Must Have Skills:
- Customer Service and Hospitality
- Communication and interpersonal skills
- Problem-solver
- Team player
- Ability to follow basic work routines and standards in the application of work
- Strong organizational skills with an inquisitive mindset.
Years of Experience: 2+ years of experience in hospitality and/or related industries
Education: High School Diploma or GED
Software skills:
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Basic computer functions
Interview Process:
1 virtual and 1 onsite interview