Office Services Coordinator (Local Behavioral Health Authority Hub Team), Grade 16

Office Services Coordinator (Local Behavioral Health Authority Hub Team), Grade 16

Salary

$57,596.00 - $90,149.00 Annually

Location

401 Hungerford Dr Rockville MD 20850 USA

Job Type

Term

Job Number

2026-00368

Department

Department of Health and Human Services

Division

HHS 60 Behavioral Health and Crisis Services Division

Opening Date

07/20/2026

Closing Date

7/24/2026 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

About the Position

Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $57,596 to $84,902, based on the candidate's qualifications and experience.

This position is a one-year term position; scheduled to end on July 1, 2027. Continued employment in this position is contingent upon renewal of term.

WHO WE ARE

Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services is responsible for delivery of the County's public health and human services that meets the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.

As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

WHO WE ARE LOOKING FOR

The Local Behavioral Health Authority (LBHA) is responsible for the planning, management, and oversight of Public Behavioral Health services within Montgomery County. We are currently recruiting for an experienced Office Services Coordinator to join the Hub Team within the LBHA.

What Youll Be Doing

The Office Services Coordinator will perform advanced level office and program support duties for the Hub Team. The Hubs primary responsibilities are to coordinate service providers, act as a fiduciary, and collect and report systems-level data.

Primary responsibilities of this position include, but are not limited to:

• Scheduling meetings and maintaining calendar
• Managing documents and records
• Organizing and tracking project work assignments and budgets
• Providing a full array of office services to facilitate effective office workflow
• Coordinating a wide range of administrative and fiscal transactions
• Actively collaborating with the Hub Team and LBHA and attending required meetings
• Supporting office programmatic operations and services

This position requires the ability to attend meetings or perform work at locations outside the office.

Telework: This position may be eligible for limited hybrid telework after the initial training period.

A criminal background check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.

Minimum Qualifications

Experience: Four (4) years of progressively responsible office support experience.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: An equivalent combination of education and work experience may be substituted.

Medical Protocol: This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.

Preferred Criteria, Interview Preferences

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

• Experience scheduling meetings and maintaining calendars
• Experience managing documents and records
• Experience coordinating administrative and fiscal transactions
• Experience organizing and tracking project assignments and budgets
• Excellent written and verbal communication skills
• Skilled in establishing and maintaining effective professional working relationships
• Experience using Microsoft Office including Excel

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

01

MQ Question OFFICE SERVICES COORDINATOR (009273)

What is your highest level of completed education?

• N/A
• High School/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate

02

MQ Question OFFICE SERVICES COORDINATOR (009273)

How many years of progressively responsible office support experience do you have?

• Less than 1 Year Experience
• 1 Year Experience
• 2 Years Experience
• 3 Years Experience
• 4+ Years Experience

03

Do you have experience scheduling meetings and maintaining calendars for supervisors, teams, or program staff?

• Yes
• No

04

Please describe the types of meetings or calendars you scheduled, the scheduling tools you used, the number of staff supported, any responsibility you had for organizing meeting logistics, and any steps you took to resolve scheduling conflicts or ensure timely updates, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

05

Select the one response that best describes your experience managing documents and records.

• I have not managed documents or records.
• I have handled basic document tasks such as organizing files, scanning materials, or preparing simple documents under supervision.
• I have independently maintained accurate records, organized files for staff access, updated documents, and followed established office procedures for storing or retrieving information.
• I have overseen document organization across staff or teams, ensured timely and complete updates to records, maintained tracking logs or filing systems, and resolved issues related to missing or incomplete documentation.
• I have created or improved document management practices, designed filing or tracking systems, trained staff in document organization, or conducted checks for completeness and accuracy in recordkeeping.

06

Please describe the types of documents or records you managed, the tools or systems used, the volume or complexity of the records, and any responsibility you had for maintaining accuracy or organization, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

07

Do you have experience communicating in writing and verbally in a professional work setting?

• Yes
• No

08

Please describe the types of written and verbal communication you performed, the documents or communication tools used, the audiences you supported, and any responsibility you had for preparing or delivering information, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

09

Select the one response that best describes your experience coordinating administrative and fiscal transactions.

• I have not coordinated administrative or fiscal transactions.
• I have supported simple administrative or fiscal activities such as preparing forms, entering information, or routing documents for approval.
• I have independently processed transactions such as purchase requests, invoices, reimbursements, or expenditure entries and ensured they moved through required steps.
• I have coordinated multi-step administrative or fiscal workflows, verified information for accuracy, monitored the status of transactions, resolved discrepancies, and communicated with staff or finance partners to ensure timely completion.
• I have strengthened administrative or fiscal processes, developed tools or procedures to track or complete transactions, trained staff in transactional workflows, or performed checks to confirm compliance with established procedures.

10

Please describe the administrative or fiscal transactions you coordinated, the systems or tools used, the volume or frequency of the transactions, and any responsibility you had for reconciliation or quality review, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

11

Select the one response that best describes your experience organizing and tracking project assignments or budgets.

• I have not organized or tracked project assignments or budgets.
• I have assisted with simple tracking tasks such as updating basic spreadsheets or logging assignments under guidance.
• I have independently tracked project assignments, monitored task deadlines, maintained simple budget logs, and prepared routine updates for staff.
• I have coordinated multi step project tracking, organized timelines, monitored budget changes, resolved information gaps, and kept staff informed of progress or status.
• I have developed tracking tools, improved project or budget tracking procedures, trained staff, or supported planning activities across multiple projects.

12

Please describe the types of project assignments or budget information you tracked, the tools or systems used, the volume or complexity of the work, and any responsibility you had for maintaining accuracy, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

13

Do you have experience establishing and maintaining effective professional working relationships with staff, partners, or program stakeholders?

• Yes
• No

14

Please describe the types of professional interactions you had, the staff or partners you worked with, the purpose of the interactions, and how you contributed to maintaining positive and effective working relationships, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

15

Do you have experience using Microsoft Office including Excel to support administrative or program work?

• Yes
• No

16

Please describe the Microsoft Office applications you used, the Excel tasks or spreadsheets you created or updated, and how these tools supported your administrative or program responsibilities, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area indicate "N/A."

Required Question

Employer Montgomery County (MD)

Address 101 Monroe Street

7th Floor

Rockville, Maryland, 20850

Phone 240-777-5000

Website https://www.montgomerycountymd.gov/ohr